backend/src/main/java/com/petshop/backend/repository/AppointmentRepository.java

@@ -18,7 +18,7 @@ public interface AppointmentRepository extends JpaRepository<Appointment, Long>
     @Query("SELECT a FROM Appointment a WHERE a.appointmentDate = :date AND a.appointmentTime = :time")
     List<Appointment> findByDateAndTime(@Param("date") LocalDate date, @Param("time") LocalTime time);
 
-    @Query("SELECT a FROM Appointment a JOIN FETCH a.service WHERE a.store.storeId = :storeId AND a.appointmentDate = :date AND LOWER(a.appointmentStatus) <> 'cancelled'")
+    @Query("SELECT a FROM Appointment a JOIN FETCH a.service WHERE a.store.storeId = :storeId AND a.appointmentDate = :date AND LOWER(a.appointmentStatus) NOT IN ('cancelled', 'missed')")
     List<Appointment> findByStoreAndDate(@Param("storeId") Long storeId, @Param("date") LocalDate date);
 
     @Query("SELECT DISTINCT a FROM Appointment a LEFT JOIN a.pets p WHERE " +
@@ -37,6 +37,6 @@ public interface AppointmentRepository extends JpaRepository<Appointment, Long>
            "LOWER(p.petName) LIKE LOWER(CONCAT('%', :q, '%')))")
     Page<Appointment> searchAppointmentsByCustomer(@Param("customerId") Long customerId, @Param("q") String query, Pageable pageable);
 
-    @Query("SELECT a FROM Appointment a JOIN FETCH a.service WHERE a.employee.employeeId = :employeeId AND a.appointmentDate = :date AND LOWER(a.appointmentStatus) <> 'cancelled'")
+    @Query("SELECT a FROM Appointment a JOIN FETCH a.service WHERE a.employee.employeeId = :employeeId AND a.appointmentDate = :date AND LOWER(a.appointmentStatus) NOT IN ('cancelled', 'missed')")
     List<Appointment> findByEmployeeEmployeeIdAndAppointmentDate(@Param("employeeId") Long employeeId, @Param("date") LocalDate date);
 }

backend/src/main/resources/db/migration/V18__past_appointments_missed.sql

@@ -0,0 +1,10 @@
+-- V18: Normalize past appointments.
+-- Any appointment that is still 'Booked' but the date/time has passed should be marked as 'Missed'.
+
+UPDATE appointment
+SET appointmentStatus = 'Missed'
+WHERE LOWER(appointmentStatus) = 'booked'
+  AND (
+    appointmentDate < CURRENT_DATE
+    OR (appointmentDate = CURRENT_DATE AND appointmentTime < CURRENT_TIME)
+  );

desktop/src/main/java/org/example/petshopdesktop/controllers/dialogcontrollers/AppointmentDialogController.java

@@ -57,7 +57,7 @@ public class AppointmentDialogController {
 
     private ObservableList<String> statusList =
             FXCollections.observableArrayList(
-                    "Booked", "Completed", "Cancelled"
+                    "Booked", "Completed", "Cancelled", "Missed"
             );
 
     //