Merge branch 'main' into AttachmentsToChat

.gitignore

@@ -2,5 +2,4 @@
 .local/
 commit-patches/
 temp_photos/
-uploads/
 .env

backend/.gitignore

@@ -46,7 +46,10 @@ build/
 ### Project Specific ###
 src/test/
 tmp/
-uploads/
+uploads/*
+!uploads/avatars/
+!uploads/pets/
+!uploads/products/
 
 ### Temp and backup files ###
 *.backup

backend/Dockerfile

@@ -9,5 +9,6 @@ RUN mvn -q -DskipTests package
 FROM eclipse-temurin:25-jre
 WORKDIR /app
 COPY --from=build /app/target/*.jar app.jar
+COPY uploads ./uploads
 EXPOSE 8080
 ENTRYPOINT ["java","-jar","app.jar"]

backend/pom.xml

@@ -151,6 +151,12 @@
                         <configuration>
                             <mainClass>com.petshop.backend.DevStackApplication</mainClass>
                             <classpathScope>runtime</classpathScope>
+                            <systemProperties>
+                                <systemProperty>
+                                    <key>UPLOAD_BASE_DIR</key>
+                                    <value>${project.basedir}/uploads</value>
+                                </systemProperty>
+                            </systemProperties>
                         </configuration>
                     </execution>
                     <execution>

backend/src/main/java/com/petshop/backend/controller/AuthController.java

@@ -1,11 +1,15 @@
 package com.petshop.backend.controller;
 
 import com.petshop.backend.dto.auth.AvatarUploadResponse;
+import com.petshop.backend.dto.auth.ForgotPasswordRequest;
+import com.petshop.backend.dto.auth.ForgotPasswordResponse;
 import com.petshop.backend.dto.auth.LoginRequest;
 import com.petshop.backend.dto.auth.LoginResponse;
 import com.petshop.backend.dto.auth.ProfileUpdateRequest;
 import com.petshop.backend.dto.auth.RegisterRequest;
 import com.petshop.backend.dto.auth.RegisterResponse;
+import com.petshop.backend.dto.auth.ResetPasswordRequest;
+import com.petshop.backend.dto.auth.ResetPasswordResponse;
 import com.petshop.backend.dto.auth.UserInfoResponse;
 import com.petshop.backend.entity.StoreLocation;
 import com.petshop.backend.entity.User;
@@ -13,6 +17,7 @@ import com.petshop.backend.repository.UserRepository;
 import com.petshop.backend.security.JwtUtil;
 import com.petshop.backend.service.ActivityLogService;
 import com.petshop.backend.service.AvatarStorageService;
+import com.petshop.backend.service.PasswordResetService;
 import com.petshop.backend.util.AuthenticationHelper;
 import com.petshop.backend.util.PhoneUtils;
 import jakarta.validation.Valid;
@@ -49,14 +54,16 @@ public class AuthController {
     private final PasswordEncoder passwordEncoder;
     private final AvatarStorageService avatarStorageService;
     private final ActivityLogService activityLogService;
+    private final PasswordResetService passwordResetService;
 
-    public AuthController(AuthenticationManager authenticationManager, UserRepository userRepository, JwtUtil jwtUtil, PasswordEncoder passwordEncoder, AvatarStorageService avatarStorageService, ActivityLogService activityLogService) {
+    public AuthController(AuthenticationManager authenticationManager, UserRepository userRepository, JwtUtil jwtUtil, PasswordEncoder passwordEncoder, AvatarStorageService avatarStorageService, ActivityLogService activityLogService, PasswordResetService passwordResetService) {
         this.authenticationManager = authenticationManager;
         this.userRepository = userRepository;
         this.jwtUtil = jwtUtil;
         this.passwordEncoder = passwordEncoder;
         this.avatarStorageService = avatarStorageService;
         this.activityLogService = activityLogService;
+        this.passwordResetService = passwordResetService;
     }
 
     @PostMapping("/register")
@@ -153,6 +160,16 @@ public class AuthController {
         }
     }
 
+    @PostMapping("/forgot-password")
+    public ResponseEntity<ForgotPasswordResponse> forgotPassword(@Valid @RequestBody ForgotPasswordRequest request) {
+        return ResponseEntity.ok(passwordResetService.createResetToken(request.getUsernameOrEmail()));
+    }
+
+    @PostMapping("/reset-password")
+    public ResponseEntity<ResetPasswordResponse> resetPassword(@Valid @RequestBody ResetPasswordRequest request) {
+        return ResponseEntity.ok(passwordResetService.resetPassword(request.getToken(), request.getNewPassword()));
+    }
+
     @Transactional(readOnly = true)
     @GetMapping("/me")
     public ResponseEntity<UserInfoResponse> getCurrentUser() {

backend/src/main/java/com/petshop/backend/dto/auth/ForgotPasswordRequest.java

@@ -0,0 +1,17 @@
+package com.petshop.backend.dto.auth;
+
+import jakarta.validation.constraints.NotBlank;
+
+public class ForgotPasswordRequest {
+
+    @NotBlank(message = "Username or email is required")
+    private String usernameOrEmail;
+
+    public String getUsernameOrEmail() {
+        return usernameOrEmail;
+    }
+
+    public void setUsernameOrEmail(String usernameOrEmail) {
+        this.usernameOrEmail = usernameOrEmail;
+    }
+}

backend/src/main/java/com/petshop/backend/dto/auth/ForgotPasswordResponse.java

@@ -0,0 +1,20 @@
+package com.petshop.backend.dto.auth;
+
+public class ForgotPasswordResponse {
+
+    private final String message;
+    private final String resetToken;
+
+    public ForgotPasswordResponse(String message, String resetToken) {
+        this.message = message;
+        this.resetToken = resetToken;
+    }
+
+    public String getMessage() {
+        return message;
+    }
+
+    public String getResetToken() {
+        return resetToken;
+    }
+}

backend/src/main/java/com/petshop/backend/dto/auth/ResetPasswordRequest.java

@@ -0,0 +1,30 @@
+package com.petshop.backend.dto.auth;
+
+import jakarta.validation.constraints.NotBlank;
+import jakarta.validation.constraints.Size;
+
+public class ResetPasswordRequest {
+
+    @NotBlank(message = "Reset token is required")
+    private String token;
+
+    @NotBlank(message = "Password is required")
+    @Size(min = 6, message = "Password must be at least 6 characters")
+    private String newPassword;
+
+    public String getToken() {
+        return token;
+    }
+
+    public void setToken(String token) {
+        this.token = token;
+    }
+
+    public String getNewPassword() {
+        return newPassword;
+    }
+
+    public void setNewPassword(String newPassword) {
+        this.newPassword = newPassword;
+    }
+}

backend/src/main/java/com/petshop/backend/dto/auth/ResetPasswordResponse.java

@@ -0,0 +1,14 @@
+package com.petshop.backend.dto.auth;
+
+public class ResetPasswordResponse {
+
+    private final String message;
+
+    public ResetPasswordResponse(String message) {
+        this.message = message;
+    }
+
+    public String getMessage() {
+        return message;
+    }
+}

backend/src/main/java/com/petshop/backend/dto/cart/CartResponse.java

@@ -11,8 +11,11 @@ public class CartResponse {
     private List<CartItemResponse> items;
     private BigDecimal subtotalAmount;
     private BigDecimal discountAmount;
+    private BigDecimal pointsDiscountAmount;
     private BigDecimal totalAmount;
     private String couponCode;
+    private Boolean pointsApplied;
+    private Integer availableLoyaltyPoints;
 
     public CartResponse() {
     }
@@ -40,4 +43,14 @@ public class CartResponse {
 
     public String getCouponCode() { return couponCode; }
     public void setCouponCode(String couponCode) { this.couponCode = couponCode; }
+
+    public BigDecimal getPointsDiscountAmount() { return pointsDiscountAmount; }
+    public void setPointsDiscountAmount(BigDecimal pointsDiscountAmount) { this.pointsDiscountAmount = pointsDiscountAmount; }
+
+    public Boolean getPointsApplied() { return pointsApplied; }
+    public void setPointsApplied(Boolean pointsApplied) { this.pointsApplied = pointsApplied; }
+
+    public Integer getAvailableLoyaltyPoints() { return availableLoyaltyPoints; }
+    public void setAvailableLoyaltyPoints(Integer availableLoyaltyPoints) { this.availableLoyaltyPoints = availableLoyaltyPoints; }
+
 }

backend/src/main/java/com/petshop/backend/dto/sale/SaleRequest.java

@@ -5,7 +5,6 @@ import jakarta.validation.constraints.NotEmpty;
 import jakarta.validation.constraints.NotNull;
 import java.util.List;
 import java.util.Objects;
-import java.math.BigDecimal;
 
 public class SaleRequest {
     @NotNull(message = "Store ID is required")
@@ -29,9 +28,6 @@ public class SaleRequest {
 
     private Long cartId;
 
-    private Integer pointsUsed;
-
-    private BigDecimal pointsDiscountAmount;
 
     public Long getStoreId() {
         return storeId;
@@ -105,21 +101,6 @@ public class SaleRequest {
         this.cartId = cartId;
     }
 
-    public Integer getPointsUsed() {
-        return pointsUsed;
-    }
-
-    public void setPointsUsed(Integer pointsUsed) {
-        this.pointsUsed = pointsUsed;
-    }
-
-    public BigDecimal getPointsDiscountAmount() {
-        return pointsDiscountAmount;
-    }
-
-    public void setPointsDiscountAmount(BigDecimal pointsDiscountAmount) {
-        this.pointsDiscountAmount = pointsDiscountAmount;
-    }
 
     @Override
     public boolean equals(Object o) {

backend/src/main/java/com/petshop/backend/dto/sale/SaleResponse.java

@@ -18,9 +18,8 @@ public class SaleResponse {
     private BigDecimal subtotalAmount;
     private BigDecimal couponDiscountAmount;
     private BigDecimal employeeDiscountAmount;
+    private BigDecimal loyaltyDiscountAmount;
     private Integer pointsEarned;
-    private Integer pointsUsed;
-    private BigDecimal pointsDiscountAmount;
     private String channel;
     private Long couponId;
     private Long cartId;
@@ -129,6 +128,15 @@ public class SaleResponse {
         this.employeeDiscountAmount = employeeDiscountAmount;
     }
 
+    public BigDecimal getLoyaltyDiscountAmount() {
+        return loyaltyDiscountAmount;
+    }
+
+    public void setLoyaltyDiscountAmount(BigDecimal loyaltyDiscountAmount) {
+        this.loyaltyDiscountAmount = loyaltyDiscountAmount;
+    }
+
+
     public Integer getPointsEarned() {
         return pointsEarned;
     }
@@ -137,22 +145,6 @@ public class SaleResponse {
         this.pointsEarned = pointsEarned;
     }
 
-    public Integer getPointsUsed() {
-        return pointsUsed;
-    }
-
-    public void setPointsUsed(Integer pointsUsed) {
-        this.pointsUsed = pointsUsed;
-    }
-
-    public BigDecimal getPointsDiscountAmount() {
-        return pointsDiscountAmount;
-    }
-
-    public void setPointsDiscountAmount(BigDecimal pointsDiscountAmount) {
-        this.pointsDiscountAmount = pointsDiscountAmount;
-    }
-
     public String getChannel() {
         return channel;
     }

backend/src/main/java/com/petshop/backend/entity/ActivityLog.java

@@ -1,11 +1,13 @@
 package com.petshop.backend.entity;
 
 import jakarta.persistence.*;
+import org.hibernate.annotations.Immutable;
 
 import java.time.LocalDateTime;
 import java.util.Objects;
 
 @Entity
+@Immutable
 @Table(name = "activityLog")
 public class ActivityLog {
 

backend/src/main/java/com/petshop/backend/entity/Cart.java

@@ -40,6 +40,24 @@ public class Cart {
     @Column(nullable = false, precision = 10, scale = 2)
     private BigDecimal totalAmount = BigDecimal.ZERO;
 
+    @Column(nullable = false)
+    private Boolean pointsApplied = false;
+
+    @Column(nullable = false, precision = 10, scale = 2)
+    private BigDecimal pointsDiscountAmount = BigDecimal.ZERO;
+
+    @Column(nullable = false)
+    private Boolean checkoutPending = false;
+
+    @Column(precision = 10, scale = 2)
+    private BigDecimal checkoutAmount;
+
+    @Column
+    private LocalDateTime checkoutStartedAt;
+
+    @Column(length = 255)
+    private String checkoutPaymentIntentId;
+
     @CreationTimestamp
     @Column(name = "created_at", updatable = false)
     private LocalDateTime createdAt;
@@ -115,6 +133,54 @@ public class Cart {
         this.totalAmount = totalAmount;
     }
 
+    public Boolean getPointsApplied() {
+        return pointsApplied;
+    }
+
+    public void setPointsApplied(Boolean pointsApplied) {
+        this.pointsApplied = pointsApplied;
+    }
+
+    public BigDecimal getPointsDiscountAmount() {
+        return pointsDiscountAmount;
+    }
+
+    public void setPointsDiscountAmount(BigDecimal pointsDiscountAmount) {
+        this.pointsDiscountAmount = pointsDiscountAmount;
+    }
+
+    public Boolean getCheckoutPending() {
+        return checkoutPending;
+    }
+
+    public void setCheckoutPending(Boolean checkoutPending) {
+        this.checkoutPending = checkoutPending;
+    }
+
+    public BigDecimal getCheckoutAmount() {
+        return checkoutAmount;
+    }
+
+    public void setCheckoutAmount(BigDecimal checkoutAmount) {
+        this.checkoutAmount = checkoutAmount;
+    }
+
+    public LocalDateTime getCheckoutStartedAt() {
+        return checkoutStartedAt;
+    }
+
+    public void setCheckoutStartedAt(LocalDateTime checkoutStartedAt) {
+        this.checkoutStartedAt = checkoutStartedAt;
+    }
+
+    public String getCheckoutPaymentIntentId() {
+        return checkoutPaymentIntentId;
+    }
+
+    public void setCheckoutPaymentIntentId(String checkoutPaymentIntentId) {
+        this.checkoutPaymentIntentId = checkoutPaymentIntentId;
+    }
+
     public LocalDateTime getCreatedAt() {
         return createdAt;
     }

backend/src/main/java/com/petshop/backend/entity/PasswordResetToken.java

@@ -0,0 +1,102 @@
+package com.petshop.backend.entity;
+
+import jakarta.persistence.Column;
+import jakarta.persistence.Entity;
+import jakarta.persistence.FetchType;
+import jakarta.persistence.GeneratedValue;
+import jakarta.persistence.GenerationType;
+import jakarta.persistence.Id;
+import jakarta.persistence.JoinColumn;
+import jakarta.persistence.ManyToOne;
+import jakarta.persistence.Table;
+import org.hibernate.annotations.CreationTimestamp;
+
+import java.time.LocalDateTime;
+import java.util.Objects;
+
+@Entity
+@Table(name = "passwordResetToken")
+public class PasswordResetToken {
+
+    @Id
+    @GeneratedValue(strategy = GenerationType.IDENTITY)
+    private Long id;
+
+    @ManyToOne(fetch = FetchType.LAZY)
+    @JoinColumn(name = "userId", nullable = false)
+    private User user;
+
+    @Column(nullable = false, unique = true, length = 64)
+    private String tokenHash;
+
+    @Column(nullable = false)
+    private LocalDateTime expiresAt;
+
+    @Column
+    private LocalDateTime usedAt;
+
+    @CreationTimestamp
+    @Column(name = "created_at", updatable = false)
+    private LocalDateTime createdAt;
+
+    public Long getId() {
+        return id;
+    }
+
+    public void setId(Long id) {
+        this.id = id;
+    }
+
+    public User getUser() {
+        return user;
+    }
+
+    public void setUser(User user) {
+        this.user = user;
+    }
+
+    public String getTokenHash() {
+        return tokenHash;
+    }
+
+    public void setTokenHash(String tokenHash) {
+        this.tokenHash = tokenHash;
+    }
+
+    public LocalDateTime getExpiresAt() {
+        return expiresAt;
+    }
+
+    public void setExpiresAt(LocalDateTime expiresAt) {
+        this.expiresAt = expiresAt;
+    }
+
+    public LocalDateTime getUsedAt() {
+        return usedAt;
+    }
+
+    public void setUsedAt(LocalDateTime usedAt) {
+        this.usedAt = usedAt;
+    }
+
+    public LocalDateTime getCreatedAt() {
+        return createdAt;
+    }
+
+    public void setCreatedAt(LocalDateTime createdAt) {
+        this.createdAt = createdAt;
+    }
+
+    @Override
+    public boolean equals(Object o) {
+        if (this == o) return true;
+        if (o == null || getClass() != o.getClass()) return false;
+        PasswordResetToken that = (PasswordResetToken) o;
+        return Objects.equals(id, that.id);
+    }
+
+    @Override
+    public int hashCode() {
+        return Objects.hash(id);
+    }
+}

backend/src/main/java/com/petshop/backend/entity/Sale.java

@@ -66,14 +66,12 @@ public class Sale {
     @Column(nullable = false, precision = 10, scale = 2)
     private BigDecimal employeeDiscountAmount = BigDecimal.ZERO;
 
-    @Column(nullable = false)
-    private Integer pointsEarned = 0;
-
-    @Column(nullable = false)
-    private Integer pointsUsed = 0;
 
     @Column(nullable = false, precision = 10, scale = 2)
-    private BigDecimal pointsDiscountAmount = BigDecimal.ZERO;
+    private BigDecimal loyaltyDiscountAmount = BigDecimal.ZERO;
+
+    @Column(nullable = false)
+    private Integer pointsEarned = 0;
 
     @OneToMany(mappedBy = "sale", cascade = CascadeType.ALL)
     private List<SaleItem> items = new ArrayList<>();
@@ -209,6 +207,15 @@ public class Sale {
         this.employeeDiscountAmount = employeeDiscountAmount;
     }
 
+
+    public BigDecimal getLoyaltyDiscountAmount() {
+        return loyaltyDiscountAmount;
+    }
+
+    public void setLoyaltyDiscountAmount(BigDecimal loyaltyDiscountAmount) {
+        this.loyaltyDiscountAmount = loyaltyDiscountAmount;
+    }
+
     public Integer getPointsEarned() {
         return pointsEarned;
     }
@@ -217,22 +224,6 @@ public class Sale {
         this.pointsEarned = pointsEarned;
     }
 
-    public Integer getPointsUsed() {
-        return pointsUsed;
-    }
-
-    public void setPointsUsed(Integer pointsUsed) {
-        this.pointsUsed = pointsUsed;
-    }
-
-    public BigDecimal getPointsDiscountAmount() {
-        return pointsDiscountAmount;
-    }
-
-    public void setPointsDiscountAmount(BigDecimal pointsDiscountAmount) {
-        this.pointsDiscountAmount = pointsDiscountAmount;
-    }
-
     public List<SaleItem> getItems() {
         return items;
     }

backend/src/main/java/com/petshop/backend/repository/PasswordResetTokenRepository.java

@@ -0,0 +1,17 @@
+package com.petshop.backend.repository;
+
+import com.petshop.backend.entity.PasswordResetToken;
+import org.springframework.data.jpa.repository.JpaRepository;
+import org.springframework.stereotype.Repository;
+
+import java.time.LocalDateTime;
+import java.util.List;
+import java.util.Optional;
+
+@Repository
+public interface PasswordResetTokenRepository extends JpaRepository<PasswordResetToken, Long> {
+
+    List<PasswordResetToken> findByUser_IdAndUsedAtIsNull(Long userId);
+
+    Optional<PasswordResetToken> findByTokenHashAndUsedAtIsNullAndExpiresAtAfter(String tokenHash, LocalDateTime now);
+}

backend/src/main/java/com/petshop/backend/repository/SaleRepository.java

@@ -9,6 +9,7 @@ import org.springframework.data.repository.query.Param;
 import org.springframework.stereotype.Repository;
 
 import java.util.List;
+import java.util.Optional;
 
 @Repository
 public interface SaleRepository extends JpaRepository<Sale, Long> {
@@ -25,4 +26,6 @@ public interface SaleRepository extends JpaRepository<Sale, Long> {
     Page<Sale> searchSales(@Param("q") String query, @Param("paymentMethod") String paymentMethod, @Param("storeId") Long storeId, @Param("isRefund") Boolean isRefund, Pageable pageable);
 
     List<Sale> findByOriginalSaleSaleId(Long originalSaleId);
+
+    Optional<Sale> findByCartCartId(Long cartId);
 }

backend/src/main/java/com/petshop/backend/security/SecurityConfig.java

@@ -50,7 +50,12 @@ public class SecurityConfig {
         http.cors(cors -> cors.configurationSource(corsConfigurationSource()))
                 .csrf(AbstractHttpConfigurer::disable)
                 .authorizeHttpRequests(auth -> auth
-                        .requestMatchers("/api/v1/auth/login", "/api/v1/auth/register").permitAll()
+                        .requestMatchers(
+                                "/api/v1/auth/login",
+                                "/api/v1/auth/register",
+                                "/api/v1/auth/forgot-password",
+                                "/api/v1/auth/reset-password"
+                        ).permitAll()
                         .requestMatchers("/api/v1/health").permitAll()
                         .requestMatchers("/ws/chat/**", "/ws/chat-sockjs/**").permitAll()
                         .requestMatchers("/swagger-ui/**", "/v3/api-docs/**", "/swagger-ui.html").permitAll()

backend/src/main/java/com/petshop/backend/service/AvatarStorageService.java

@@ -1,6 +1,7 @@
 package com.petshop.backend.service;
 
 import com.petshop.backend.entity.User;
+import org.springframework.beans.factory.annotation.Value;
 import org.springframework.core.io.PathResource;
 import org.springframework.core.io.Resource;
 import org.springframework.http.MediaType;
@@ -8,6 +9,7 @@ import org.springframework.http.MediaTypeFactory;
 import org.springframework.stereotype.Service;
 import org.springframework.web.multipart.MultipartFile;
 
+import jakarta.annotation.PostConstruct;
 import java.io.IOException;
 import java.nio.file.Files;
 import java.nio.file.Path;
@@ -22,7 +24,15 @@ public class AvatarStorageService {
     private static final String STORED_PREFIX = "/uploads/avatars/";
     private static final String OWNER_ENDPOINT = "/api/v1/auth/me/avatar/file";
 
-    private final Path avatarDirectory = Paths.get("uploads", "avatars").toAbsolutePath().normalize();
+    @Value("${app.upload.base-dir:uploads}")
+    private String uploadBaseDir;
+
+    private Path avatarDirectory;
+
+    @PostConstruct
+    private void init() {
+        avatarDirectory = Paths.get(uploadBaseDir, "avatars").toAbsolutePath().normalize();
+    }
 
     public String storeAvatar(MultipartFile file) throws IOException {
         Files.createDirectories(avatarDirectory);
@@ -101,7 +111,7 @@ public class AvatarStorageService {
         }
         String extension = originalFilename.substring(extensionIndex).toLowerCase(Locale.ROOT);
         return switch (extension) {
-            case ".jpg", ".jpeg", ".png", ".gif" -> extension;
+            case ".jpg", ".jpeg", ".png", ".gif", ".webp" -> extension;
             default -> ".jpg";
         };
     }

backend/src/main/java/com/petshop/backend/service/CartService.java

@@ -1,6 +1,8 @@
 package com.petshop.backend.service;
 
 import com.petshop.backend.dto.cart.*;
+import com.petshop.backend.dto.sale.SaleItemRequest;
+import com.petshop.backend.dto.sale.SaleRequest;
 import com.petshop.backend.entity.*;
 import com.petshop.backend.exception.BusinessException;
 import com.petshop.backend.exception.ResourceNotFoundException;
@@ -22,12 +24,16 @@ import java.util.List;
 @Service
 public class CartService {
 
+    private static final int LOYALTY_POINTS_PER_DOLLAR = 20;
+
     private final CartRepository cartRepository;
     private final CartItemRepository cartItemRepository;
     private final UserRepository userRepository;
     private final StoreRepository storeRepository;
     private final ProductRepository productRepository;
     private final CouponRepository couponRepository;
+    private final SaleRepository saleRepository;
+    private final SaleService saleService;
 
     @Value("${stripe.secret-key:}")
     private String stripeSecretKey;
@@ -37,13 +43,17 @@ public class CartService {
                         UserRepository userRepository,
                         StoreRepository storeRepository,
                         ProductRepository productRepository,
-                       CouponRepository couponRepository) {
+                        CouponRepository couponRepository,
+                        SaleRepository saleRepository,
+                        SaleService saleService) {
         this.cartRepository = cartRepository;
         this.cartItemRepository = cartItemRepository;
         this.userRepository = userRepository;
         this.storeRepository = storeRepository;
         this.productRepository = productRepository;
         this.couponRepository = couponRepository;
+        this.saleRepository = saleRepository;
+        this.saleService = saleService;
     }
 
     @PostConstruct
@@ -77,10 +87,14 @@ public class CartService {
                     newCart.setUser(user);
                     newCart.setStore(store);
                     newCart.setCartStatus("ACTIVE");
+                    newCart.setPointsApplied(false);
+                    newCart.setPointsDiscountAmount(BigDecimal.ZERO);
 
                     return cartRepository.save(newCart);
                 });
 
+        requireNotCheckoutPending(cart);
+
         cartItemRepository.findByCartCartIdAndProductProdId(cart.getCartId(), product.getProdId())
                 .ifPresentOrElse(
                         existing -> existing.setQuantity(existing.getQuantity() + request.getQuantity()),
@@ -112,6 +126,8 @@ public class CartService {
             throw new BusinessException("Cart is not active");
         }
 
+        requireNotCheckoutPending(item.getCart());
+
         if (request.getQuantity() < 1) {
             throw new BusinessException("Quantity must be at least 1");
         }
@@ -136,6 +152,8 @@ public class CartService {
             throw new BusinessException("Cart is not active");
         }
 
+        requireNotCheckoutPending(item.getCart());
+
         Cart cart = item.getCart();
         cartItemRepository.delete(item);
         recalculate(cart);
@@ -147,11 +165,14 @@ public class CartService {
     public void clearCart(Long userId, Long storeId) {
         cartRepository.findActiveCartByUserAndStore(userId, storeId, "ACTIVE")
                 .ifPresent(cart -> {
+                    requireNotCheckoutPending(cart);
                     cartItemRepository.deleteByCartCartId(cart.getCartId());
                     cart.setSubtotalAmount(BigDecimal.ZERO);
                     cart.setDiscountAmount(BigDecimal.ZERO);
+                    cart.setPointsDiscountAmount(BigDecimal.ZERO);
                     cart.setTotalAmount(BigDecimal.ZERO);
                     cart.setCoupon(null);
+                    cart.setPointsApplied(false);
                     cartRepository.save(cart);
                 });
     }
@@ -162,6 +183,8 @@ public class CartService {
                 .findActiveCartByUserAndStore(userId, storeId, "ACTIVE")
                 .orElseThrow(() -> new BusinessException("No active cart found"));
 
+        requireNotCheckoutPending(cart);
+
         Coupon coupon = couponRepository.findByCouponCodeIgnoreCase(couponCode)
                 .orElseThrow(() -> new BusinessException("Invalid coupon code"));
 
@@ -189,12 +212,28 @@ public class CartService {
         return toResponse(cart);
     }
 
+    @Transactional
+    public CartResponse applyPoints(Long userId, Long storeId, Boolean useLoyaltyPoints) {
+        Cart cart = cartRepository
+                .findActiveCartByUserAndStore(userId, storeId, "ACTIVE")
+                .orElseThrow(() -> new BusinessException("No active cart found"));
+
+        requireNotCheckoutPending(cart);
+        cart.setPointsApplied(Boolean.TRUE.equals(useLoyaltyPoints));
+        recalculate(cart);
+        return toResponse(cart);
+    }
+
     @Transactional
     public CheckoutResponse checkout(Long userId, Long storeId) {
         Cart cart = cartRepository
                 .findActiveCartByUserAndStore(userId, storeId, "ACTIVE")
                 .orElseThrow(() -> new BusinessException("No active cart found"));
 
+        if (Boolean.TRUE.equals(cart.getCheckoutPending())) {
+            throw new BusinessException("Checkout already in progress for this cart");
+        }
+
         List<CartItem> items = cartItemRepository.findByCartCartId(cart.getCartId());
         if (items.isEmpty()) {
             throw new BusinessException("Cart is empty");
@@ -219,6 +258,12 @@ public class CartService {
 
             PaymentIntent intent = PaymentIntent.create(params);
 
+            cart.setCheckoutPending(true);
+            cart.setCheckoutAmount(cart.getTotalAmount());
+            cart.setCheckoutStartedAt(LocalDateTime.now());
+            cart.setCheckoutPaymentIntentId(intent.getId());
+            cartRepository.save(cart);
+
             return new CheckoutResponse(
                     cart.getCartId(),
                     intent.getClientSecret(),
@@ -242,7 +287,29 @@ public class CartService {
                 throw new BusinessException("Payment has not been completed");
             }
 
-            Long cartId = Long.parseLong(intent.getMetadata().get("cartId"));
+            String cartIdMetadata = intent.getMetadata() != null ? intent.getMetadata().get("cartId") : null;
+            String userIdMetadata = intent.getMetadata() != null ? intent.getMetadata().get("userId") : null;
+
+            if (cartIdMetadata == null || cartIdMetadata.isBlank()) {
+                throw new BusinessException("Payment metadata is missing cart information");
+            }
+            if (userIdMetadata == null || userIdMetadata.isBlank()) {
+                throw new BusinessException("Payment metadata is missing user information");
+            }
+
+            Long cartId;
+            Long metadataUserId;
+            try {
+                cartId = Long.parseLong(cartIdMetadata);
+                metadataUserId = Long.parseLong(userIdMetadata);
+            } catch (NumberFormatException ex) {
+                throw new BusinessException("Payment metadata is invalid");
+            }
+
+            if (!metadataUserId.equals(userId)) {
+                throw new BusinessException("Unauthorized");
+            }
+
             Cart cart = cartRepository.findById(cartId)
                     .orElseThrow(() -> new BusinessException("Cart not found"));
 
@@ -250,7 +317,74 @@ public class CartService {
                 throw new BusinessException("Unauthorized");
             }
 
+            if (!Boolean.TRUE.equals(cart.getCheckoutPending())) {
+                throw new BusinessException("Cart checkout was not initiated");
+            }
+
+            if (!paymentIntentId.equals(cart.getCheckoutPaymentIntentId())) {
+                throw new BusinessException("Payment intent mismatch");
+            }
+
+            if (cart.getCheckoutAmount() == null) {
+                throw new BusinessException("Checkout amount snapshot is missing");
+            }
+
+            if (!cart.getCartStatus().equals("ACTIVE")) {
+                throw new BusinessException("Cart is not in active state");
+            }
+
+            List<CartItem> items = cartItemRepository.findByCartCartId(cart.getCartId());
+            if (items.isEmpty()) {
+                throw new BusinessException("Cart items were removed during checkout");
+            }
+
+            BigDecimal recalculatedTotal = recalculateTotalAmount(cart);
+            if (recalculatedTotal.compareTo(cart.getCheckoutAmount()) != 0) {
+                throw new BusinessException("Cart total changed during checkout");
+            }
+
+            long storedAmountInCents = cart.getCheckoutAmount()
+                    .multiply(BigDecimal.valueOf(100))
+                    .setScale(0, RoundingMode.HALF_UP)
+                    .longValue();
+
+            if (intent.getAmount() != storedAmountInCents) {
+                throw new BusinessException("Stripe charged amount does not match expected amount");
+            }
+
+            if (saleRepository.findByCartCartId(cart.getCartId()).isPresent()) {
                 cart.setCartStatus("CHECKED_OUT");
+                cart.setCheckoutPending(false);
+                cart.setCheckoutAmount(null);
+                cart.setCheckoutStartedAt(null);
+                cart.setCheckoutPaymentIntentId(null);
+                cartRepository.save(cart);
+                return;
+            }
+
+            SaleRequest saleRequest = new SaleRequest();
+            saleRequest.setStoreId(cart.getStore().getStoreId());
+            saleRequest.setCustomerId(cart.getUser().getId());
+            saleRequest.setCartId(cart.getCartId());
+            saleRequest.setCouponId(cart.getCoupon() != null ? cart.getCoupon().getCouponId() : null);
+            saleRequest.setPaymentMethod("Card");
+            saleRequest.setChannel("WEBSITE");
+            saleRequest.setItems(cartItemRepository.findByCartCartId(cart.getCartId()).stream()
+                    .map(item -> {
+                        SaleItemRequest saleItemRequest = new SaleItemRequest();
+                        saleItemRequest.setProdId(item.getProduct().getProdId());
+                        saleItemRequest.setQuantity(item.getQuantity());
+                        return saleItemRequest;
+                    })
+                    .toList());
+
+            saleService.createSale(saleRequest);
+
+            cart.setCartStatus("CHECKED_OUT");
+            cart.setCheckoutPending(false);
+            cart.setCheckoutAmount(null);
+            cart.setCheckoutStartedAt(null);
+            cart.setCheckoutPaymentIntentId(null);
             cartRepository.save(cart);
 
         } catch (StripeException e) {
@@ -258,6 +392,12 @@ public class CartService {
         }
     }
 
+    private void requireNotCheckoutPending(Cart cart) {
+        if (Boolean.TRUE.equals(cart.getCheckoutPending())) {
+            throw new BusinessException("Cannot modify cart while checkout is in progress");
+        }
+    }
+
     private void recalculate(Cart cart) {
         List<CartItem> items = cartItemRepository.findByCartCartId(cart.getCartId());
 
@@ -283,10 +423,61 @@ public class CartService {
 
         discount = discount.max(BigDecimal.ZERO).min(subtotal);
         cart.setDiscountAmount(discount);
-        cart.setTotalAmount(subtotal.subtract(discount).max(BigDecimal.ZERO));
+
+        BigDecimal remainingAfterCoupon = subtotal.subtract(discount).max(BigDecimal.ZERO);
+        BigDecimal pointsDiscount = calculatePointsDiscount(cart.getUser(), remainingAfterCoupon, Boolean.TRUE.equals(cart.getPointsApplied()));
+        cart.setPointsDiscountAmount(pointsDiscount);
+        cart.setTotalAmount(remainingAfterCoupon.subtract(pointsDiscount).max(BigDecimal.ZERO));
         cartRepository.save(cart);
     }
 
+    private BigDecimal recalculateTotalAmount(Cart cart) {
+        List<CartItem> items = cartItemRepository.findByCartCartId(cart.getCartId());
+
+        BigDecimal subtotal = items.stream()
+                .map(i -> i.getUnitPrice().multiply(BigDecimal.valueOf(i.getQuantity())))
+                .reduce(BigDecimal.ZERO, BigDecimal::add);
+
+        BigDecimal discount = BigDecimal.ZERO;
+        Coupon coupon = cart.getCoupon();
+
+        if (coupon != null) {
+            if ("PERCENTAGE".equalsIgnoreCase(coupon.getDiscountType())) {
+                discount = subtotal.multiply(coupon.getDiscountValue())
+                        .divide(BigDecimal.valueOf(100), 2, RoundingMode.HALF_UP);
+            }
+
+            else if ("FIXED".equalsIgnoreCase(coupon.getDiscountType())) {
+                discount = coupon.getDiscountValue().min(subtotal);
+            }
+        }
+
+        discount = discount.max(BigDecimal.ZERO).min(subtotal);
+
+        BigDecimal remainingAfterCoupon = subtotal.subtract(discount).max(BigDecimal.ZERO);
+        BigDecimal pointsDiscount = calculatePointsDiscount(cart.getUser(), remainingAfterCoupon, Boolean.TRUE.equals(cart.getPointsApplied()));
+
+        return remainingAfterCoupon.subtract(pointsDiscount).max(BigDecimal.ZERO);
+    }
+
+
+    private BigDecimal calculatePointsDiscount(User user, BigDecimal remainingAmount, boolean pointsApplied) {
+        if (!pointsApplied || user == null || remainingAmount.compareTo(BigDecimal.ZERO) <= 0) {
+            return BigDecimal.ZERO;
+        }
+
+        int availablePoints = user.getLoyaltyPoints() != null ? user.getLoyaltyPoints() : 0;
+        int wholeDollars = availablePoints / LOYALTY_POINTS_PER_DOLLAR;
+        if (wholeDollars <= 0) {
+            return BigDecimal.ZERO;
+        }
+
+        BigDecimal maxRedeemable = remainingAmount.setScale(0, RoundingMode.DOWN);
+        return BigDecimal.valueOf(wholeDollars)
+                .min(maxRedeemable)
+                .setScale(2, RoundingMode.HALF_UP);
+    }
+
     private CartResponse toResponse(Cart cart) {
         List<CartItemResponse> itemResponses = cartItemRepository
                 .findByCartCartId(cart.getCartId())
@@ -309,8 +500,11 @@ public class CartService {
         response.setItems(itemResponses);
         response.setSubtotalAmount(cart.getSubtotalAmount());
         response.setDiscountAmount(cart.getDiscountAmount());
+        response.setPointsDiscountAmount(cart.getPointsDiscountAmount());
         response.setTotalAmount(cart.getTotalAmount());
         response.setCouponCode(cart.getCoupon() != null ? cart.getCoupon().getCouponCode() : null);
+        response.setPointsApplied(cart.getPointsApplied());
+        response.setAvailableLoyaltyPoints(cart.getUser() != null ? cart.getUser().getLoyaltyPoints() : null);
         
         return response;
     }

backend/src/main/java/com/petshop/backend/service/CatalogImageStorageService.java

@@ -1,5 +1,6 @@
 package com.petshop.backend.service;
 
+import org.springframework.beans.factory.annotation.Value;
 import org.springframework.core.io.PathResource;
 import org.springframework.core.io.Resource;
 import org.springframework.http.MediaType;
@@ -21,20 +22,31 @@ public class CatalogImageStorageService {
     private static final String PET_PREFIX = "/uploads/pets/";
     private static final String PRODUCT_PREFIX = "/uploads/products/";
 
+    @Value("${app.upload.base-dir:uploads}")
+    private String uploadBaseDir;
+
     public String storePetImage(MultipartFile file) throws IOException {
-        return storeImage(file, Paths.get("uploads", "pets").toAbsolutePath().normalize(), PET_PREFIX);
+        return storeImage(file, Paths.get(uploadBaseDir, "pets").toAbsolutePath().normalize(), PET_PREFIX);
     }
 
     public String storeProductImage(MultipartFile file) throws IOException {
-        return storeImage(file, Paths.get("uploads", "products").toAbsolutePath().normalize(), PRODUCT_PREFIX);
+        return storeImage(file, Paths.get(uploadBaseDir, "products").toAbsolutePath().normalize(), PRODUCT_PREFIX);
     }
 
     public Resource loadPetImage(String storedPath) {
-        return new PathResource(resolveStoredPath(storedPath, Paths.get("uploads", "pets").toAbsolutePath().normalize(), PET_PREFIX));
+        Resource resource = new PathResource(resolveStoredPath(storedPath, Paths.get(uploadBaseDir, "pets").toAbsolutePath().normalize(), PET_PREFIX));
+        if (!resource.exists()) {
+            throw new IllegalArgumentException("Image file was not found");
+        }
+        return resource;
     }
 
     public Resource loadProductImage(String storedPath) {
-        return new PathResource(resolveStoredPath(storedPath, Paths.get("uploads", "products").toAbsolutePath().normalize(), PRODUCT_PREFIX));
+        Resource resource = new PathResource(resolveStoredPath(storedPath, Paths.get(uploadBaseDir, "products").toAbsolutePath().normalize(), PRODUCT_PREFIX));
+        if (!resource.exists()) {
+            throw new IllegalArgumentException("Image file was not found");
+        }
+        return resource;
     }
 
     public MediaType resolveMediaType(Resource resource) {
@@ -42,11 +54,11 @@ public class CatalogImageStorageService {
     }
 
     public void deletePetImage(String storedPath) throws IOException {
-        deleteImage(storedPath, Paths.get("uploads", "pets").toAbsolutePath().normalize(), PET_PREFIX);
+        deleteImage(storedPath, Paths.get(uploadBaseDir, "pets").toAbsolutePath().normalize(), PET_PREFIX);
     }
 
     public void deleteProductImage(String storedPath) throws IOException {
-        deleteImage(storedPath, Paths.get("uploads", "products").toAbsolutePath().normalize(), PRODUCT_PREFIX);
+        deleteImage(storedPath, Paths.get(uploadBaseDir, "products").toAbsolutePath().normalize(), PRODUCT_PREFIX);
     }
 
     private String storeImage(MultipartFile file, Path directory, String prefix) throws IOException {
@@ -90,7 +102,7 @@ public class CatalogImageStorageService {
         }
         String extension = originalFilename.substring(extensionIndex).toLowerCase(Locale.ROOT);
         return switch (extension) {
-            case ".jpg", ".jpeg", ".png", ".gif" -> extension;
+            case ".jpg", ".jpeg", ".png", ".gif", ".webp" -> extension;
             default -> ".jpg";
         };
     }

backend/src/main/java/com/petshop/backend/service/PasswordResetService.java

@@ -0,0 +1,136 @@
+package com.petshop.backend.service;
+
+import com.petshop.backend.dto.auth.ForgotPasswordResponse;
+import com.petshop.backend.dto.auth.ResetPasswordResponse;
+import com.petshop.backend.entity.PasswordResetToken;
+import com.petshop.backend.entity.User;
+import com.petshop.backend.exception.BusinessException;
+import com.petshop.backend.repository.PasswordResetTokenRepository;
+import com.petshop.backend.repository.UserRepository;
+import org.springframework.security.crypto.password.PasswordEncoder;
+import org.springframework.stereotype.Service;
+import org.springframework.transaction.annotation.Transactional;
+
+import java.nio.charset.StandardCharsets;
+import java.security.MessageDigest;
+import java.security.NoSuchAlgorithmException;
+import java.security.SecureRandom;
+import java.time.LocalDateTime;
+import java.util.Base64;
+import java.util.Optional;
+
+@Service
+public class PasswordResetService {
+
+    private static final int RESET_TOKEN_BYTES = 32;
+    private static final long RESET_TOKEN_MINUTES = 30;
+
+    private final PasswordResetTokenRepository passwordResetTokenRepository;
+    private final UserRepository userRepository;
+    private final PasswordEncoder passwordEncoder;
+    private final SecureRandom secureRandom = new SecureRandom();
+
+    public PasswordResetService(PasswordResetTokenRepository passwordResetTokenRepository,
+                                UserRepository userRepository,
+                                PasswordEncoder passwordEncoder) {
+        this.passwordResetTokenRepository = passwordResetTokenRepository;
+        this.userRepository = userRepository;
+        this.passwordEncoder = passwordEncoder;
+    }
+
+    @Transactional
+    public ForgotPasswordResponse createResetToken(String usernameOrEmail) {
+        String normalized = trimToNull(usernameOrEmail);
+        if (normalized == null) {
+            throw new BusinessException("Username or email is required");
+        }
+
+        Optional<User> user = userRepository.findByEmail(normalized)
+                .or(() -> userRepository.findByUsername(normalized));
+
+        if (user.isEmpty() || !Boolean.TRUE.equals(user.get().getActive())) {
+            return new ForgotPasswordResponse(
+                    "If an account matches that username or email, a reset token has been generated.",
+                    null
+            );
+        }
+
+        User managedUser = user.get();
+        LocalDateTime now = LocalDateTime.now();
+        invalidateOutstandingTokens(managedUser.getId(), now);
+
+        String rawToken = generateRawToken();
+        PasswordResetToken resetToken = new PasswordResetToken();
+        resetToken.setUser(managedUser);
+        resetToken.setTokenHash(hashToken(rawToken));
+        resetToken.setExpiresAt(now.plusMinutes(RESET_TOKEN_MINUTES));
+        passwordResetTokenRepository.save(resetToken);
+
+        return new ForgotPasswordResponse(
+                "If an account matches that username or email, a reset token has been generated.",
+                rawToken
+        );
+    }
+
+    @Transactional
+    public ResetPasswordResponse resetPassword(String rawToken, String newPassword) {
+        String normalizedToken = trimToNull(rawToken);
+        if (normalizedToken == null) {
+            throw new BusinessException("Reset token is required");
+        }
+
+        PasswordResetToken token = passwordResetTokenRepository
+                .findByTokenHashAndUsedAtIsNullAndExpiresAtAfter(hashToken(normalizedToken), LocalDateTime.now())
+                .orElseThrow(() -> new BusinessException("Reset token is invalid or has expired"));
+
+        User user = token.getUser();
+        if (!Boolean.TRUE.equals(user.getActive())) {
+            throw new BusinessException("User account is inactive");
+        }
+
+        LocalDateTime now = LocalDateTime.now();
+        user.setPassword(passwordEncoder.encode(newPassword));
+        user.setTokenVersion(user.getTokenVersion() + 1);
+        userRepository.save(user);
+
+        token.setUsedAt(now);
+        passwordResetTokenRepository.save(token);
+        invalidateOutstandingTokens(user.getId(), now);
+
+        return new ResetPasswordResponse("Password reset successfully");
+    }
+
+    private void invalidateOutstandingTokens(Long userId, LocalDateTime usedAt) {
+        for (PasswordResetToken token : passwordResetTokenRepository.findByUser_IdAndUsedAtIsNull(userId)) {
+            token.setUsedAt(usedAt);
+        }
+    }
+
+    private String generateRawToken() {
+        byte[] bytes = new byte[RESET_TOKEN_BYTES];
+        secureRandom.nextBytes(bytes);
+        return Base64.getUrlEncoder().withoutPadding().encodeToString(bytes);
+    }
+
+    private String hashToken(String rawToken) {
+        try {
+            MessageDigest digest = MessageDigest.getInstance("SHA-256");
+            byte[] hashed = digest.digest(rawToken.getBytes(StandardCharsets.UTF_8));
+            StringBuilder builder = new StringBuilder(hashed.length * 2);
+            for (byte value : hashed) {
+                builder.append(String.format("%02x", value));
+            }
+            return builder.toString();
+        } catch (NoSuchAlgorithmException ex) {
+            throw new IllegalStateException("SHA-256 is not available", ex);
+        }
+    }
+
+    private String trimToNull(String value) {
+        if (value == null) {
+            return null;
+        }
+        String trimmed = value.trim();
+        return trimmed.isEmpty() ? null : trimmed;
+    }
+}

backend/src/main/java/com/petshop/backend/service/SaleService.java

@@ -22,6 +22,7 @@ import java.util.List;
 public class SaleService {
 
     private static final BigDecimal EMPLOYEE_DISCOUNT_PERCENT = new BigDecimal("0.10");
+    private static final int LOYALTY_POINTS_PER_DOLLAR = 20;
 
     private final SaleRepository saleRepository;
     private final ProductRepository productRepository;
@@ -56,7 +57,9 @@ public class SaleService {
 
     @Transactional
     public SaleResponse createSale(SaleRequest request) {
-        User employee = AuthenticationHelper.getAuthenticatedUser(userRepository);
+        User actor = AuthenticationHelper.getAuthenticatedUser(userRepository);
+        boolean websiteSale = request.getChannel() != null && request.getChannel().equalsIgnoreCase("WEBSITE");
+        User employee = websiteSale ? resolveWebsiteSaleEmployee(request.getStoreId()) : actor;
 
         StoreLocation store = storeRepository.findById(request.getStoreId())
                 .orElseThrow(() -> new ResourceNotFoundException("Store not found with id: " + request.getStoreId()));
@@ -96,6 +99,11 @@ public class SaleService {
             sale.setCustomer(customer);
         }
 
+        if (websiteSale && customer == null) {
+            customer = actor;
+            sale.setCustomer(customer);
+        }
+
         if (sale.getIsRefund() && request.getOriginalSaleId() != null) {
             Sale originalSale = saleRepository.findById(request.getOriginalSaleId())
                     .orElseThrow(() -> new ResourceNotFoundException("Original sale not found with id: " + request.getOriginalSaleId()));
@@ -152,34 +160,17 @@ public class SaleService {
                 saleItems.add(saleItem);
                 subtotalAmount = subtotalAmount.add(itemTotal);
             }
-
-            Sale originalSale = sale.getOriginalSale();
-            BigDecimal originalSubtotal = originalSale.getSubtotalAmount() != null
-                    ? originalSale.getSubtotalAmount()
-                    : originalSale.getItems().stream()
-                            .map(i -> i.getUnitPrice().multiply(BigDecimal.valueOf(Math.abs(i.getQuantity()))))
-                            .reduce(BigDecimal.ZERO, BigDecimal::add);
-
-            BigDecimal refundRatio = originalSubtotal.compareTo(BigDecimal.ZERO) != 0
-                    ? subtotalAmount.divide(originalSubtotal, 10, RoundingMode.HALF_UP)
-                    : BigDecimal.ONE;
-
-            BigDecimal refundTotal = originalSale.getTotalAmount().abs()
-                    .multiply(refundRatio).setScale(2, RoundingMode.HALF_UP);
-
-            sale.setSubtotalAmount(subtotalAmount.negate());
-            sale.setTotalAmount(refundTotal.negate());
-
-            User refundCustomer = customer != null ? customer : originalSale.getCustomer();
-            if (refundCustomer != null) {
-                int pointsToRestore = BigDecimal.valueOf(originalSale.getPointsUsed())
-                        .multiply(refundRatio).setScale(0, RoundingMode.FLOOR).intValue();
-                int pointsToDeduct = BigDecimal.valueOf(originalSale.getPointsEarned())
-                        .multiply(refundRatio).setScale(0, RoundingMode.FLOOR).intValue();
-                refundCustomer.setLoyaltyPoints(refundCustomer.getLoyaltyPoints() + pointsToRestore - pointsToDeduct);
-                userRepository.save(refundCustomer);
-            }
+            subtotalAmount = subtotalAmount.negate();
+            sale.setSubtotalAmount(subtotalAmount);
+            sale.setTotalAmount(subtotalAmount);
+            sale.setCouponDiscountAmount(BigDecimal.ZERO);
+            sale.setEmployeeDiscountAmount(BigDecimal.ZERO);
+            sale.setLoyaltyDiscountAmount(BigDecimal.ZERO);
+            sale.setPointsEarned(0);
         } else {
+            if (request.getItems() == null || request.getItems().isEmpty()) {
+                throw new BusinessException("At least one item is required");
+            }
             for (var itemRequest : request.getItems()) {
                 Product product = productRepository.findById(itemRequest.getProdId())
                         .orElseThrow(() -> new ResourceNotFoundException("Product not found with id: " + itemRequest.getProdId()));
@@ -212,28 +203,22 @@ public class SaleService {
             BigDecimal couponDiscount = calculateCouponDiscount(sale.getCoupon(), subtotalAmount);
             sale.setCouponDiscountAmount(couponDiscount);
 
-            BigDecimal pointsDiscount = BigDecimal.ZERO;
-            int pointsUsed = 0;
-            if (customer != null && request.getPointsUsed() != null && request.getPointsUsed() > 0) {
-                if (customer.getLoyaltyPoints() < request.getPointsUsed()) {
-                    throw new BusinessException("Customer does not have enough loyalty points");
-                }
-                pointsUsed = request.getPointsUsed();
-                pointsDiscount = calculatePointsDiscount(pointsUsed);
-                customer.setLoyaltyPoints(customer.getLoyaltyPoints() - pointsUsed);
-            }
-            sale.setPointsUsed(pointsUsed);
-            sale.setPointsDiscountAmount(pointsDiscount);
-
-            BigDecimal employeeDiscount = calculateEmployeeDiscount(customer, subtotalAmount.subtract(couponDiscount).subtract(pointsDiscount));
+            BigDecimal employeeDiscount = calculateEmployeeDiscount(customer, subtotalAmount.subtract(couponDiscount));
             sale.setEmployeeDiscountAmount(employeeDiscount);
 
-            BigDecimal finalTotal = subtotalAmount.subtract(couponDiscount).subtract(pointsDiscount).subtract(employeeDiscount);
+            boolean useLoyaltyPoints = sale.getCart() != null && Boolean.TRUE.equals(sale.getCart().getPointsApplied());
+            BigDecimal loyaltyDiscount = calculateLoyaltyDiscount(customer, subtotalAmount.subtract(couponDiscount).subtract(employeeDiscount), useLoyaltyPoints);
+            sale.setLoyaltyDiscountAmount(loyaltyDiscount);
+
+            BigDecimal finalTotal = subtotalAmount.subtract(couponDiscount).subtract(employeeDiscount).subtract(loyaltyDiscount);
             sale.setTotalAmount(finalTotal.max(BigDecimal.ZERO));
 
+            int pointsUsed = toPointsUsed(loyaltyDiscount);
             sale.setPointsEarned(sale.getTotalAmount().setScale(0, RoundingMode.FLOOR).intValue());
             if (customer != null) {
-                customer.setLoyaltyPoints(customer.getLoyaltyPoints() + sale.getPointsEarned());
+                int currentPoints = customer.getLoyaltyPoints() != null ? customer.getLoyaltyPoints() : 0;
+                int updatedPoints = currentPoints - pointsUsed + sale.getPointsEarned();
+                customer.setLoyaltyPoints(Math.max(updatedPoints, 0));
                 userRepository.save(customer);
             }
         }
@@ -277,10 +262,6 @@ public class SaleService {
         return discount.min(subtotal).setScale(2, RoundingMode.HALF_UP);
     }
 
-    private BigDecimal calculatePointsDiscount(int pointsUsed) {
-        return new BigDecimal(pointsUsed).divide(new BigDecimal("20"), 2, RoundingMode.HALF_UP);
-    }
-
     private BigDecimal calculateEmployeeDiscount(User customer, BigDecimal remainingAmount) {
         if (customer == null || remainingAmount.compareTo(BigDecimal.ZERO) <= 0) {
             return BigDecimal.ZERO;
@@ -293,6 +274,36 @@ public class SaleService {
         return BigDecimal.ZERO;
     }
 
+    private BigDecimal calculateLoyaltyDiscount(User customer, BigDecimal remainingAmount, boolean useLoyaltyPoints) {
+        if (!useLoyaltyPoints || customer == null || remainingAmount.compareTo(BigDecimal.ZERO) <= 0) {
+            return BigDecimal.ZERO;
+        }
+
+        int availablePoints = customer.getLoyaltyPoints() != null ? customer.getLoyaltyPoints() : 0;
+        int wholeDollars = availablePoints / LOYALTY_POINTS_PER_DOLLAR;
+        if (wholeDollars <= 0) {
+            return BigDecimal.ZERO;
+        }
+
+        BigDecimal maxRedeemable = remainingAmount.setScale(0, RoundingMode.DOWN);
+        return BigDecimal.valueOf(wholeDollars)
+                .min(maxRedeemable)
+                .setScale(2, RoundingMode.HALF_UP);
+    }
+
+    private int toPointsUsed(BigDecimal loyaltyDiscount) {
+        if (loyaltyDiscount == null || loyaltyDiscount.compareTo(BigDecimal.ZERO) <= 0) {
+            return 0;
+        }
+        return loyaltyDiscount.setScale(0, RoundingMode.DOWN).intValue() * LOYALTY_POINTS_PER_DOLLAR;
+    }
+
+    private User resolveWebsiteSaleEmployee(Long storeId) {
+        return userRepository.findFirstByPrimaryStoreStoreIdAndRoleAndActiveTrueOrderByIdAsc(storeId, User.Role.STAFF)
+                .or(() -> userRepository.findFirstByRoleAndActiveTrueOrderByIdAsc(User.Role.ADMIN))
+                .orElseThrow(() -> new BusinessException("No active employee available for website sale"));
+    }
+
     private SaleResponse mapToResponse(Sale sale) {
         SaleResponse response = new SaleResponse();
         response.setSaleId(sale.getSaleId());
@@ -314,9 +325,8 @@ public class SaleService {
         response.setSubtotalAmount(sale.getSubtotalAmount());
         response.setCouponDiscountAmount(sale.getCouponDiscountAmount());
         response.setEmployeeDiscountAmount(sale.getEmployeeDiscountAmount());
+        response.setLoyaltyDiscountAmount(sale.getLoyaltyDiscountAmount());
         response.setPointsEarned(sale.getPointsEarned());
-        response.setPointsUsed(sale.getPointsUsed());
-        response.setPointsDiscountAmount(sale.getPointsDiscountAmount());
         response.setChannel(sale.getChannel());
         if (sale.getCoupon() != null) {
             response.setCouponId(sale.getCoupon().getCouponId());

backend/src/main/resources/application.yml

@@ -47,6 +47,10 @@ springdoc:
   swagger-ui:
     path: /swagger-ui
 
+app:
+  upload:
+    base-dir: ${UPLOAD_BASE_DIR:uploads}
+
 jwt:
   secret: ${JWT_SECRET}
   expiration: ${JWT_EXPIRATION:86400000}

backend/src/main/resources/db/migration/V1__target_baseline.sql

@@ -1,4 +1,3 @@
-
 CREATE TABLE IF NOT EXISTS storeLocation (
     storeId BIGINT AUTO_INCREMENT PRIMARY KEY,
     storeName VARCHAR(100) NOT NULL,
@@ -192,6 +191,12 @@ CREATE TABLE IF NOT EXISTS cart (
     subtotalAmount DECIMAL(10, 2) NOT NULL DEFAULT 0.00,
     discountAmount DECIMAL(10, 2) NOT NULL DEFAULT 0.00,
     totalAmount DECIMAL(10, 2) NOT NULL DEFAULT 0.00,
+    pointsApplied BOOLEAN NOT NULL DEFAULT FALSE,
+    pointsDiscountAmount DECIMAL(10, 2) NOT NULL DEFAULT 0.00,
+    checkoutPending BOOLEAN NOT NULL DEFAULT FALSE,
+    checkoutAmount DECIMAL(10, 2),
+    checkoutStartedAt DATETIME,
+    checkoutPaymentIntentId VARCHAR(255),
     created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
     updated_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
     CONSTRAINT fk_cart_user FOREIGN KEY (userId) REFERENCES users(id),
@@ -227,9 +232,13 @@ CREATE TABLE IF NOT EXISTS sale (
     subtotalAmount DECIMAL(10, 2) NULL,
     couponDiscountAmount DECIMAL(10, 2) NOT NULL DEFAULT 0.00,
     employeeDiscountAmount DECIMAL(10, 2) NOT NULL DEFAULT 0.00,
+    pointsUsed INT NOT NULL DEFAULT 0,
+    loyaltyDiscountAmount DECIMAL(10, 2) NOT NULL DEFAULT 0.00,
     pointsEarned INT NOT NULL DEFAULT 0,
+    pointsDiscountAmount DECIMAL(10, 2) NOT NULL DEFAULT 0.00,
     created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
     updated_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
+    CONSTRAINT uq_sale_cart_id UNIQUE (cartId),
     CONSTRAINT fk_sale_employee FOREIGN KEY (employeeId) REFERENCES users(id),
     CONSTRAINT fk_sale_store FOREIGN KEY (storeId) REFERENCES storeLocation(storeId),
     CONSTRAINT fk_sale_customer FOREIGN KEY (customerId) REFERENCES users(id) ON DELETE SET NULL,
@@ -275,6 +284,20 @@ CREATE TABLE IF NOT EXISTS refund_item (
     CONSTRAINT fk_refund_item_product FOREIGN KEY (prod_id) REFERENCES product(prodId)
 );
 
+CREATE TABLE IF NOT EXISTS passwordResetToken (
+    id BIGINT AUTO_INCREMENT PRIMARY KEY,
+    userId BIGINT NOT NULL,
+    tokenHash VARCHAR(64) NOT NULL,
+    expiresAt DATETIME NOT NULL,
+    usedAt DATETIME NULL,
+    created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
+    CONSTRAINT uq_password_reset_token_hash UNIQUE (tokenHash),
+    CONSTRAINT fk_password_reset_token_user FOREIGN KEY (userId) REFERENCES users(id) ON DELETE CASCADE
+);
+
+CREATE INDEX idx_password_reset_token_user ON passwordResetToken(userId);
+CREATE INDEX idx_password_reset_token_expires ON passwordResetToken(expiresAt);
+
 CREATE TABLE IF NOT EXISTS conversation (
     id BIGINT AUTO_INCREMENT PRIMARY KEY,
     customerId BIGINT NOT NULL,
@@ -307,6 +330,10 @@ CREATE TABLE IF NOT EXISTS activityLog (
     logId BIGINT AUTO_INCREMENT PRIMARY KEY,
     userId BIGINT NOT NULL,
     storeId BIGINT NULL,
+    usernameSnapshot VARCHAR(50) NULL,
+    fullNameSnapshot VARCHAR(100) NULL,
+    roleSnapshot VARCHAR(20) NULL,
+    storeNameSnapshot VARCHAR(100) NULL,
     activity TEXT NOT NULL,
     logTimestamp TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
     CONSTRAINT fk_activity_log_user FOREIGN KEY (userId) REFERENCES users(id),
@@ -339,3 +366,4 @@ CREATE INDEX idx_cart_user ON cart(userId);
 CREATE INDEX idx_conversation_customer ON conversation(customerId);
 CREATE INDEX idx_conversation_staff ON conversation(staffId);
 CREATE INDEX idx_activity_log_store ON activityLog(storeId);
+CREATE INDEX idx_activity_log_timestamp_id ON activityLog(logTimestamp, logId);

backend/src/main/resources/db/migration/V2__seed_data.sql

@@ -4,6 +4,7 @@ SET FOREIGN_KEY_CHECKS = 0;
 DELETE FROM activityLog;
 DELETE FROM message;
 DELETE FROM conversation;
+DELETE FROM passwordResetToken;
 DELETE FROM refund_item;
 DELETE FROM refund;
 DELETE FROM saleItem;
@@ -45,6 +46,7 @@ ALTER TABLE refund AUTO_INCREMENT = 1;
 ALTER TABLE refund_item AUTO_INCREMENT = 1;
 ALTER TABLE conversation AUTO_INCREMENT = 1;
 ALTER TABLE message AUTO_INCREMENT = 1;
+ALTER TABLE passwordResetToken AUTO_INCREMENT = 1;
 ALTER TABLE activityLog AUTO_INCREMENT = 1;
 
 SET FOREIGN_KEY_CHECKS = 1;
@@ -1739,3 +1741,509 @@ INSERT INTO message (id, conversationId, senderId, content, attachmentUrl, attac
 (118, 30, 8, 'Happy to help. Please share the order number or the pet name involved.', NULL, NULL, NULL, NULL, '2026-03-02 09:05:00', 1),
 (119, 30, 45, 'Order #1030 is the one I meant, and the pet is Kiki.', NULL, NULL, NULL, NULL, '2026-03-02 09:10:00', 1),
 (120, 30, 8, 'Thanks, the account and order are now updated on this conversation.', NULL, NULL, NULL, NULL, '2026-03-02 09:15:00', 0);
+
+
+INSERT INTO users (username, password, email, firstName, lastName, fullName, phone, avatarUrl, role, staffRole, primaryStoreId, loyaltyPoints, active, tokenVersion)
+SELECT 'ai.bot',
+       '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq',
+       'bot@petshop.com',
+       'AI',
+       'Bot',
+       'AI Bot',
+       '000-000-0000',
+       'https://images.petshop.local/users/bot.webp',
+       'STAFF',
+       'CUSTOMER_SERVICE',
+       NULL,
+       0,
+       1,
+       0
+FROM DUAL
+WHERE NOT EXISTS (
+    SELECT 1
+    FROM users
+    WHERE username = 'ai.bot'
+);
+
+UPDATE users
+SET
+    username = CASE id
+        WHEN 15 THEN 'customer'
+        WHEN 16 THEN 'maya.brown'
+        WHEN 17 THEN 'noah.clark'
+        WHEN 18 THEN 'avery.wilson'
+        WHEN 19 THEN 'leah.martinez'
+        WHEN 20 THEN 'julian.anderson'
+        WHEN 21 THEN 'zoe.taylor'
+        WHEN 22 THEN 'ethan.parker'
+        WHEN 23 THEN 'ruby.evans'
+        WHEN 24 THEN 'caleb.scott'
+        WHEN 25 THEN 'ivy.adams'
+        WHEN 26 THEN 'isaac.baker'
+        WHEN 27 THEN 'hannah.hall'
+        WHEN 28 THEN 'mason.rivera'
+        WHEN 29 THEN 'aria.mitchell'
+        WHEN 30 THEN 'wyatt.collins'
+        WHEN 31 THEN 'elena.morris'
+        WHEN 32 THEN 'leo.cook'
+        WHEN 33 THEN 'grace.bell'
+        WHEN 34 THEN 'hudson.reed'
+        WHEN 35 THEN 'claire.murphy'
+        WHEN 36 THEN 'omar.bailey'
+        WHEN 37 THEN 'naomi.cooper'
+        WHEN 38 THEN 'jasper.richardson'
+        WHEN 39 THEN 'sofia.cox'
+        WHEN 40 THEN 'miles.howard'
+        WHEN 41 THEN 'audrey.ward'
+        WHEN 42 THEN 'nathan.torres'
+        WHEN 43 THEN 'jade.peterson'
+        WHEN 44 THEN 'rowan.gray'
+        WHEN 45 THEN 'lila.ramirez'
+        WHEN 46 THEN 'eli.james'
+        WHEN 47 THEN 'violet.watson'
+        WHEN 48 THEN 'gavin.brooks'
+        WHEN 49 THEN 'stella.kelly'
+        WHEN 50 THEN 'adrian.sanders'
+        WHEN 51 THEN 'hazel.price'
+        WHEN 52 THEN 'connor.bennett'
+        WHEN 53 THEN 'sadie.wood'
+        WHEN 54 THEN 'xavier.barnes'
+        WHEN 55 THEN 'alice.ross'
+        WHEN 56 THEN 'roman.henderson'
+        WHEN 57 THEN 'lucy.coleman'
+        WHEN 58 THEN 'evan.jenkins'
+        WHEN 59 THEN 'mila.perry'
+        WHEN 60 THEN 'cole.powell'
+        WHEN 61 THEN 'nora.long'
+        WHEN 62 THEN 'adam.patterson'
+        WHEN 63 THEN 'layla.hughes'
+        WHEN 64 THEN 'blake.flores'
+        WHEN 65 THEN 'ellie.washington'
+        WHEN 66 THEN 'ryan.butler'
+        WHEN 67 THEN 'cora.simmons'
+        WHEN 68 THEN 'simon.foster'
+        WHEN 69 THEN 'piper.gonzales'
+        WHEN 70 THEN 'joel.bryant'
+        WHEN 71 THEN 'eva.alexander'
+        WHEN 72 THEN 'felix.russell'
+        WHEN 73 THEN 'maeve.griffin'
+        WHEN 74 THEN 'tristan.diaz'
+        WHEN 75 THEN 'ariana.hayes'
+        WHEN 76 THEN 'declan.myers'
+        WHEN 77 THEN 'brooke.ford'
+        WHEN 78 THEN 'micah.hamilton'
+        WHEN 79 THEN 'bianca.graham'
+        WHEN 80 THEN 'jonah.sullivan'
+        WHEN 81 THEN 'tessa.wallace'
+        WHEN 82 THEN 'damian.woods'
+        WHEN 83 THEN 'riley.cole'
+        WHEN 84 THEN 'kieran.west'
+        WHEN 85 THEN 'sienna.jordan'
+        WHEN 86 THEN 'finley.owens'
+        WHEN 87 THEN 'maren.reynolds'
+        WHEN 88 THEN 'asher.fisher'
+        WHEN 89 THEN 'daphne.ellis'
+        WHEN 90 THEN 'bennett.harrison'
+        WHEN 91 THEN 'selena.gibson'
+        WHEN 92 THEN 'emmett.mcdonald'
+        WHEN 93 THEN 'phoebe.cruz'
+        WHEN 94 THEN 'sawyer.marshall'
+        WHEN 95 THEN 'keira.ortiz'
+        WHEN 96 THEN 'landon.gomez'
+        WHEN 97 THEN 'rosalie.murray'
+        WHEN 98 THEN 'malik.freeman'
+        WHEN 99 THEN 'esme.wells'
+        WHEN 100 THEN 'holden.webb'
+        ELSE username
+    END,
+    email = CASE id
+        WHEN 15 THEN 'customer@petshop.com'
+        WHEN 16 THEN 'maya.brown@gmail.com'
+        WHEN 17 THEN 'noah.clark@gmail.com'
+        WHEN 18 THEN 'avery.wilson@gmail.com'
+        WHEN 19 THEN 'leah.martinez@gmail.com'
+        WHEN 20 THEN 'julian.anderson@gmail.com'
+        WHEN 21 THEN 'zoe.taylor@gmail.com'
+        WHEN 22 THEN 'ethan.parker@gmail.com'
+        WHEN 23 THEN 'ruby.evans@gmail.com'
+        WHEN 24 THEN 'caleb.scott@gmail.com'
+        WHEN 25 THEN 'ivy.adams@gmail.com'
+        WHEN 26 THEN 'isaac.baker@gmail.com'
+        WHEN 27 THEN 'hannah.hall@gmail.com'
+        WHEN 28 THEN 'mason.rivera@gmail.com'
+        WHEN 29 THEN 'aria.mitchell@gmail.com'
+        WHEN 30 THEN 'wyatt.collins@gmail.com'
+        WHEN 31 THEN 'elena.morris@gmail.com'
+        WHEN 32 THEN 'leo.cook@gmail.com'
+        WHEN 33 THEN 'grace.bell@gmail.com'
+        WHEN 34 THEN 'hudson.reed@gmail.com'
+        WHEN 35 THEN 'claire.murphy@gmail.com'
+        WHEN 36 THEN 'omar.bailey@gmail.com'
+        WHEN 37 THEN 'naomi.cooper@gmail.com'
+        WHEN 38 THEN 'jasper.richardson@gmail.com'
+        WHEN 39 THEN 'sofia.cox@gmail.com'
+        WHEN 40 THEN 'miles.howard@gmail.com'
+        WHEN 41 THEN 'audrey.ward@gmail.com'
+        WHEN 42 THEN 'nathan.torres@gmail.com'
+        WHEN 43 THEN 'jade.peterson@gmail.com'
+        WHEN 44 THEN 'rowan.gray@gmail.com'
+        WHEN 45 THEN 'lila.ramirez@gmail.com'
+        WHEN 46 THEN 'eli.james@gmail.com'
+        WHEN 47 THEN 'violet.watson@gmail.com'
+        WHEN 48 THEN 'gavin.brooks@gmail.com'
+        WHEN 49 THEN 'stella.kelly@gmail.com'
+        WHEN 50 THEN 'adrian.sanders@gmail.com'
+        WHEN 51 THEN 'hazel.price@gmail.com'
+        WHEN 52 THEN 'connor.bennett@gmail.com'
+        WHEN 53 THEN 'sadie.wood@gmail.com'
+        WHEN 54 THEN 'xavier.barnes@gmail.com'
+        WHEN 55 THEN 'alice.ross@gmail.com'
+        WHEN 56 THEN 'roman.henderson@gmail.com'
+        WHEN 57 THEN 'lucy.coleman@gmail.com'
+        WHEN 58 THEN 'evan.jenkins@gmail.com'
+        WHEN 59 THEN 'mila.perry@gmail.com'
+        WHEN 60 THEN 'cole.powell@gmail.com'
+        WHEN 61 THEN 'nora.long@gmail.com'
+        WHEN 62 THEN 'adam.patterson@gmail.com'
+        WHEN 63 THEN 'layla.hughes@gmail.com'
+        WHEN 64 THEN 'blake.flores@gmail.com'
+        WHEN 65 THEN 'ellie.washington@gmail.com'
+        WHEN 66 THEN 'ryan.butler@gmail.com'
+        WHEN 67 THEN 'cora.simmons@gmail.com'
+        WHEN 68 THEN 'simon.foster@gmail.com'
+        WHEN 69 THEN 'piper.gonzales@gmail.com'
+        WHEN 70 THEN 'joel.bryant@gmail.com'
+        WHEN 71 THEN 'eva.alexander@gmail.com'
+        WHEN 72 THEN 'felix.russell@gmail.com'
+        WHEN 73 THEN 'maeve.griffin@gmail.com'
+        WHEN 74 THEN 'tristan.diaz@gmail.com'
+        WHEN 75 THEN 'ariana.hayes@gmail.com'
+        WHEN 76 THEN 'declan.myers@gmail.com'
+        WHEN 77 THEN 'brooke.ford@gmail.com'
+        WHEN 78 THEN 'micah.hamilton@gmail.com'
+        WHEN 79 THEN 'bianca.graham@gmail.com'
+        WHEN 80 THEN 'jonah.sullivan@gmail.com'
+        WHEN 81 THEN 'tessa.wallace@gmail.com'
+        WHEN 82 THEN 'damian.woods@gmail.com'
+        WHEN 83 THEN 'riley.cole@gmail.com'
+        WHEN 84 THEN 'kieran.west@gmail.com'
+        WHEN 85 THEN 'sienna.jordan@gmail.com'
+        WHEN 86 THEN 'finley.owens@gmail.com'
+        WHEN 87 THEN 'maren.reynolds@gmail.com'
+        WHEN 88 THEN 'asher.fisher@gmail.com'
+        WHEN 89 THEN 'daphne.ellis@gmail.com'
+        WHEN 90 THEN 'bennett.harrison@gmail.com'
+        WHEN 91 THEN 'selena.gibson@gmail.com'
+        WHEN 92 THEN 'emmett.mcdonald@gmail.com'
+        WHEN 93 THEN 'phoebe.cruz@gmail.com'
+        WHEN 94 THEN 'sawyer.marshall@gmail.com'
+        WHEN 95 THEN 'keira.ortiz@gmail.com'
+        WHEN 96 THEN 'landon.gomez@gmail.com'
+        WHEN 97 THEN 'rosalie.murray@gmail.com'
+        WHEN 98 THEN 'malik.freeman@gmail.com'
+        WHEN 99 THEN 'esme.wells@gmail.com'
+        WHEN 100 THEN 'holden.webb@gmail.com'
+        ELSE email
+    END,
+    firstName = CASE id
+        WHEN 15 THEN 'Test'
+        WHEN 16 THEN 'Maya'
+        WHEN 17 THEN 'Noah'
+        WHEN 18 THEN 'Avery'
+        WHEN 19 THEN 'Leah'
+        WHEN 20 THEN 'Julian'
+        WHEN 21 THEN 'Zoe'
+        WHEN 22 THEN 'Ethan'
+        WHEN 23 THEN 'Ruby'
+        WHEN 24 THEN 'Caleb'
+        WHEN 25 THEN 'Ivy'
+        WHEN 26 THEN 'Isaac'
+        WHEN 27 THEN 'Hannah'
+        WHEN 28 THEN 'Mason'
+        WHEN 29 THEN 'Aria'
+        WHEN 30 THEN 'Wyatt'
+        WHEN 31 THEN 'Elena'
+        WHEN 32 THEN 'Leo'
+        WHEN 33 THEN 'Grace'
+        WHEN 34 THEN 'Hudson'
+        WHEN 35 THEN 'Claire'
+        WHEN 36 THEN 'Omar'
+        WHEN 37 THEN 'Naomi'
+        WHEN 38 THEN 'Jasper'
+        WHEN 39 THEN 'Sofia'
+        WHEN 40 THEN 'Miles'
+        WHEN 41 THEN 'Audrey'
+        WHEN 42 THEN 'Nathan'
+        WHEN 43 THEN 'Jade'
+        WHEN 44 THEN 'Rowan'
+        WHEN 45 THEN 'Lila'
+        WHEN 46 THEN 'Eli'
+        WHEN 47 THEN 'Violet'
+        WHEN 48 THEN 'Gavin'
+        WHEN 49 THEN 'Stella'
+        WHEN 50 THEN 'Adrian'
+        WHEN 51 THEN 'Hazel'
+        WHEN 52 THEN 'Connor'
+        WHEN 53 THEN 'Sadie'
+        WHEN 54 THEN 'Xavier'
+        WHEN 55 THEN 'Alice'
+        WHEN 56 THEN 'Roman'
+        WHEN 57 THEN 'Lucy'
+        WHEN 58 THEN 'Evan'
+        WHEN 59 THEN 'Mila'
+        WHEN 60 THEN 'Cole'
+        WHEN 61 THEN 'Nora'
+        WHEN 62 THEN 'Adam'
+        WHEN 63 THEN 'Layla'
+        WHEN 64 THEN 'Blake'
+        WHEN 65 THEN 'Ellie'
+        WHEN 66 THEN 'Ryan'
+        WHEN 67 THEN 'Cora'
+        WHEN 68 THEN 'Simon'
+        WHEN 69 THEN 'Piper'
+        WHEN 70 THEN 'Joel'
+        WHEN 71 THEN 'Eva'
+        WHEN 72 THEN 'Felix'
+        WHEN 73 THEN 'Maeve'
+        WHEN 74 THEN 'Tristan'
+        WHEN 75 THEN 'Ariana'
+        WHEN 76 THEN 'Declan'
+        WHEN 77 THEN 'Brooke'
+        WHEN 78 THEN 'Micah'
+        WHEN 79 THEN 'Bianca'
+        WHEN 80 THEN 'Jonah'
+        WHEN 81 THEN 'Tessa'
+        WHEN 82 THEN 'Damian'
+        WHEN 83 THEN 'Riley'
+        WHEN 84 THEN 'Kieran'
+        WHEN 85 THEN 'Sienna'
+        WHEN 86 THEN 'Finley'
+        WHEN 87 THEN 'Maren'
+        WHEN 88 THEN 'Asher'
+        WHEN 89 THEN 'Daphne'
+        WHEN 90 THEN 'Bennett'
+        WHEN 91 THEN 'Selena'
+        WHEN 92 THEN 'Emmett'
+        WHEN 93 THEN 'Phoebe'
+        WHEN 94 THEN 'Sawyer'
+        WHEN 95 THEN 'Keira'
+        WHEN 96 THEN 'Landon'
+        WHEN 97 THEN 'Rosalie'
+        WHEN 98 THEN 'Malik'
+        WHEN 99 THEN 'Esme'
+        WHEN 100 THEN 'Holden'
+        ELSE firstName
+    END,
+    fullName = CASE id
+        WHEN 15 THEN 'Test Customer'
+        WHEN 16 THEN 'Maya Brown'
+        WHEN 17 THEN 'Noah Clark'
+        WHEN 18 THEN 'Avery Wilson'
+        WHEN 19 THEN 'Leah Martinez'
+        WHEN 20 THEN 'Julian Anderson'
+        WHEN 21 THEN 'Zoe Taylor'
+        WHEN 22 THEN 'Ethan Parker'
+        WHEN 23 THEN 'Ruby Evans'
+        WHEN 24 THEN 'Caleb Scott'
+        WHEN 25 THEN 'Ivy Adams'
+        WHEN 26 THEN 'Isaac Baker'
+        WHEN 27 THEN 'Hannah Hall'
+        WHEN 28 THEN 'Mason Rivera'
+        WHEN 29 THEN 'Aria Mitchell'
+        WHEN 30 THEN 'Wyatt Collins'
+        WHEN 31 THEN 'Elena Morris'
+        WHEN 32 THEN 'Leo Cook'
+        WHEN 33 THEN 'Grace Bell'
+        WHEN 34 THEN 'Hudson Reed'
+        WHEN 35 THEN 'Claire Murphy'
+        WHEN 36 THEN 'Omar Bailey'
+        WHEN 37 THEN 'Naomi Cooper'
+        WHEN 38 THEN 'Jasper Richardson'
+        WHEN 39 THEN 'Sofia Cox'
+        WHEN 40 THEN 'Miles Howard'
+        WHEN 41 THEN 'Audrey Ward'
+        WHEN 42 THEN 'Nathan Torres'
+        WHEN 43 THEN 'Jade Peterson'
+        WHEN 44 THEN 'Rowan Gray'
+        WHEN 45 THEN 'Lila Ramirez'
+        WHEN 46 THEN 'Eli James'
+        WHEN 47 THEN 'Violet Watson'
+        WHEN 48 THEN 'Gavin Brooks'
+        WHEN 49 THEN 'Stella Kelly'
+        WHEN 50 THEN 'Adrian Sanders'
+        WHEN 51 THEN 'Hazel Price'
+        WHEN 52 THEN 'Connor Bennett'
+        WHEN 53 THEN 'Sadie Wood'
+        WHEN 54 THEN 'Xavier Barnes'
+        WHEN 55 THEN 'Alice Ross'
+        WHEN 56 THEN 'Roman Henderson'
+        WHEN 57 THEN 'Lucy Coleman'
+        WHEN 58 THEN 'Evan Jenkins'
+        WHEN 59 THEN 'Mila Perry'
+        WHEN 60 THEN 'Cole Powell'
+        WHEN 61 THEN 'Nora Long'
+        WHEN 62 THEN 'Adam Patterson'
+        WHEN 63 THEN 'Layla Hughes'
+        WHEN 64 THEN 'Blake Flores'
+        WHEN 65 THEN 'Ellie Washington'
+        WHEN 66 THEN 'Ryan Butler'
+        WHEN 67 THEN 'Cora Simmons'
+        WHEN 68 THEN 'Simon Foster'
+        WHEN 69 THEN 'Piper Gonzales'
+        WHEN 70 THEN 'Joel Bryant'
+        WHEN 71 THEN 'Eva Alexander'
+        WHEN 72 THEN 'Felix Russell'
+        WHEN 73 THEN 'Maeve Griffin'
+        WHEN 74 THEN 'Tristan Diaz'
+        WHEN 75 THEN 'Ariana Hayes'
+        WHEN 76 THEN 'Declan Myers'
+        WHEN 77 THEN 'Brooke Ford'
+        WHEN 78 THEN 'Micah Hamilton'
+        WHEN 79 THEN 'Bianca Graham'
+        WHEN 80 THEN 'Jonah Sullivan'
+        WHEN 81 THEN 'Tessa Wallace'
+        WHEN 82 THEN 'Damian Woods'
+        WHEN 83 THEN 'Riley Cole'
+        WHEN 84 THEN 'Kieran West'
+        WHEN 85 THEN 'Sienna Jordan'
+        WHEN 86 THEN 'Finley Owens'
+        WHEN 87 THEN 'Maren Reynolds'
+        WHEN 88 THEN 'Asher Fisher'
+        WHEN 89 THEN 'Daphne Ellis'
+        WHEN 90 THEN 'Bennett Harrison'
+        WHEN 91 THEN 'Selena Gibson'
+        WHEN 92 THEN 'Emmett Mcdonald'
+        WHEN 93 THEN 'Phoebe Cruz'
+        WHEN 94 THEN 'Sawyer Marshall'
+        WHEN 95 THEN 'Keira Ortiz'
+        WHEN 96 THEN 'Landon Gomez'
+        WHEN 97 THEN 'Rosalie Murray'
+        WHEN 98 THEN 'Malik Freeman'
+        WHEN 99 THEN 'Esme Wells'
+        WHEN 100 THEN 'Holden Webb'
+        ELSE fullName
+    END,
+    primaryStoreId = CASE id
+        WHEN 15 THEN 1
+        WHEN 16 THEN 2
+        WHEN 17 THEN 3
+        WHEN 18 THEN 1
+        WHEN 19 THEN 2
+        WHEN 20 THEN 3
+        WHEN 21 THEN 1
+        WHEN 22 THEN 2
+        WHEN 23 THEN 3
+        WHEN 24 THEN 1
+        WHEN 25 THEN 2
+        WHEN 26 THEN 3
+        WHEN 27 THEN 1
+        WHEN 28 THEN 2
+        WHEN 29 THEN 3
+        WHEN 30 THEN 1
+        WHEN 31 THEN 2
+        WHEN 32 THEN 3
+        WHEN 33 THEN 1
+        WHEN 34 THEN 2
+        WHEN 35 THEN 3
+        WHEN 36 THEN 1
+        WHEN 37 THEN 2
+        WHEN 38 THEN 3
+        WHEN 39 THEN 1
+        WHEN 40 THEN 2
+        WHEN 41 THEN 3
+        WHEN 42 THEN 1
+        WHEN 43 THEN 2
+        WHEN 44 THEN 3
+        WHEN 45 THEN 1
+        WHEN 46 THEN 2
+        WHEN 47 THEN 3
+        WHEN 48 THEN 1
+        WHEN 49 THEN 2
+        WHEN 50 THEN 3
+        WHEN 51 THEN 1
+        WHEN 52 THEN 2
+        WHEN 53 THEN 3
+        WHEN 54 THEN 1
+        WHEN 55 THEN 2
+        WHEN 56 THEN 3
+        WHEN 57 THEN 1
+        WHEN 58 THEN 2
+        WHEN 59 THEN 3
+        WHEN 60 THEN 1
+        WHEN 61 THEN 2
+        WHEN 62 THEN 3
+        WHEN 63 THEN 1
+        WHEN 64 THEN 2
+        WHEN 65 THEN 3
+        WHEN 66 THEN 1
+        WHEN 67 THEN 2
+        WHEN 68 THEN 3
+        WHEN 69 THEN 1
+        WHEN 70 THEN 2
+        WHEN 71 THEN 3
+        WHEN 72 THEN 1
+        WHEN 73 THEN 2
+        WHEN 74 THEN 3
+        WHEN 75 THEN 1
+        WHEN 76 THEN 2
+        WHEN 77 THEN 3
+        WHEN 78 THEN 1
+        WHEN 79 THEN 2
+        WHEN 80 THEN 3
+        WHEN 81 THEN 1
+        WHEN 82 THEN 2
+        WHEN 83 THEN 3
+        WHEN 84 THEN 1
+        WHEN 85 THEN 2
+        WHEN 86 THEN 3
+        WHEN 87 THEN 1
+        WHEN 88 THEN 2
+        WHEN 89 THEN 3
+        WHEN 90 THEN 1
+        WHEN 91 THEN 2
+        WHEN 92 THEN 3
+        WHEN 93 THEN 1
+        WHEN 94 THEN 2
+        WHEN 95 THEN 3
+        WHEN 96 THEN 1
+        WHEN 97 THEN 2
+        WHEN 98 THEN 3
+        WHEN 99 THEN 1
+        WHEN 100 THEN 2
+        ELSE primaryStoreId
+    END
+WHERE id BETWEEN 15 AND 100;
+
+UPDATE users
+SET fullName = TRIM(CONCAT_WS(' ', firstName, lastName))
+WHERE (fullName IS NULL OR fullName = '')
+  AND ((firstName IS NOT NULL AND firstName <> '') OR (lastName IS NOT NULL AND lastName <> ''));
+
+UPDATE activityLog al
+LEFT JOIN users u ON u.id = al.userId
+LEFT JOIN storeLocation s ON s.storeId = al.storeId
+SET al.usernameSnapshot = COALESCE(al.usernameSnapshot, u.username),
+    al.fullNameSnapshot = COALESCE(al.fullNameSnapshot, COALESCE(NULLIF(u.fullName, ''), TRIM(CONCAT_WS(' ', u.firstName, u.lastName)))),
+    al.roleSnapshot = COALESCE(al.roleSnapshot, u.role),
+    al.storeNameSnapshot = COALESCE(al.storeNameSnapshot, s.storeName)
+WHERE al.usernameSnapshot IS NULL
+   OR al.fullNameSnapshot IS NULL
+   OR al.roleSnapshot IS NULL
+   OR (al.storeId IS NOT NULL AND al.storeNameSnapshot IS NULL);
+
+
+UPDATE users
+SET avatarUrl = REPLACE(avatarUrl, 'https://images.petshop.local/users/', '/uploads/avatars/')
+WHERE avatarUrl LIKE 'https://images.petshop.local/users/%';
+
+UPDATE pet
+SET imageUrl = REPLACE(imageUrl, 'https://images.petshop.local/pets/', '/uploads/pets/')
+WHERE imageUrl LIKE 'https://images.petshop.local/pets/%';
+
+UPDATE product
+SET imageUrl = REPLACE(imageUrl, 'https://images.petshop.local/products/', '/uploads/products/')
+WHERE imageUrl LIKE 'https://images.petshop.local/products/%';
+
+UPDATE storeLocation
+SET imageUrl = REPLACE(imageUrl, 'https://images.petshop.local/stores/', '/stores/')
+WHERE imageUrl LIKE 'https://images.petshop.local/stores/%';

backend/src/main/resources/db/migration/V3__seed_openrouter_bot.sql

@@ -1,21 +0,0 @@
-INSERT INTO users (username, password, email, firstName, lastName, fullName, phone, avatarUrl, role, staffRole, primaryStoreId, loyaltyPoints, active, tokenVersion)
-SELECT 'ai.bot',
-       '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq',
-       'bot@petshop.com',
-       'AI',
-       'Bot',
-       'AI Bot',
-       '000-000-0000',
-       'https://images.petshop.local/users/bot.webp',
-       'STAFF',
-       'CUSTOMER_SERVICE',
-       NULL,
-       0,
-       1,
-       0
-FROM DUAL
-WHERE NOT EXISTS (
-    SELECT 1
-    FROM users
-    WHERE username = 'ai.bot'
-);

backend/src/main/resources/db/migration/V4__activity_log_updates.sql

@@ -1,7 +0,0 @@
-ALTER TABLE activityLog
-    ADD COLUMN usernameSnapshot VARCHAR(50) NULL,
-    ADD COLUMN fullNameSnapshot VARCHAR(100) NULL,
-    ADD COLUMN roleSnapshot VARCHAR(20) NULL,
-    ADD COLUMN storeNameSnapshot VARCHAR(100) NULL;
-
-CREATE INDEX idx_activity_log_timestamp_id ON activityLog(logTimestamp, logId);

backend/src/main/resources/db/migration/V5__add_points_columns_to_sale.sql

@@ -1,3 +0,0 @@
-ALTER TABLE sale
-    ADD COLUMN pointsUsed INT NOT NULL DEFAULT 0,
-    ADD COLUMN pointsDiscountAmount DECIMAL(10, 2) NOT NULL DEFAULT 0.00;

backend/src/main/resources/dev/final-target/final_target_schema.sql

@@ -311,6 +311,10 @@ CREATE TABLE IF NOT EXISTS activityLog (
     logId BIGINT AUTO_INCREMENT PRIMARY KEY,
     userId BIGINT NOT NULL,
     storeId BIGINT NULL,
+    usernameSnapshot VARCHAR(50) NULL,
+    fullNameSnapshot VARCHAR(100) NULL,
+    roleSnapshot VARCHAR(20) NULL,
+    storeNameSnapshot VARCHAR(100) NULL,
     activity TEXT NOT NULL,
     logTimestamp TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
     CONSTRAINT fk_activity_log_user FOREIGN KEY (userId) REFERENCES users(id),
@@ -343,3 +347,4 @@ CREATE INDEX idx_cart_user ON cart(userId);
 CREATE INDEX idx_conversation_customer ON conversation(customerId);
 CREATE INDEX idx_conversation_staff ON conversation(staffId);
 CREATE INDEX idx_activity_log_store ON activityLog(storeId);
+CREATE INDEX idx_activity_log_timestamp_id ON activityLog(logTimestamp, logId);

backend/src/main/resources/dev/final-target/final_target_seed.sql

@@ -69,91 +69,91 @@ INSERT INTO users (id, username, password, email, firstName, lastName, fullName,
 (13, 'chloe.martin', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'chloe.martin@petshop.com', 'Chloe', 'Martin', 'Chloe Martin', '403-710-0013', 'https://images.petshop.local/users/013.webp', 'STAFF', 'VETERINARY_TECH', 3, 0, 1, 0),
 (14, 'owen.baker', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'owen.baker@petshop.com', 'Owen', 'Baker', 'Owen Baker', '403-710-0014', 'https://images.petshop.local/users/014.webp', 'STAFF', 'GROOMER', 3, 0, 1, 0),
 (15, 'customer', '$2y$10$fgIlTHDYUOzvbczwdhQP7..YuAHr2cGODb9OBQJqole3AkiY4CGUq', 'customer@petshop.com', 'Test', 'Customer', 'Test Customer', '000-000-1002', 'https://images.petshop.local/users/015.webp', 'CUSTOMER', 'CUSTOMER', 1, 0, 1, 0),
-(16, 'alex.brown', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.brown@gmail.com', 'Alex', 'Brown', 'Alex Brown', '403-730-0016', 'https://images.petshop.local/users/016.webp', 'CUSTOMER', 'CUSTOMER', 2, 12, 1, 0),
-(17, 'alex.clark', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.clark@gmail.com', 'Alex', 'Clark', 'Alex Clark', '403-730-0017', 'https://images.petshop.local/users/017.webp', 'CUSTOMER', 'CUSTOMER', 3, 15, 1, 0),
-(18, 'alex.wilson', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.wilson@gmail.com', 'Alex', 'Wilson', 'Alex Wilson', '403-730-0018', 'https://images.petshop.local/users/018.webp', 'CUSTOMER', 'CUSTOMER', 1, 2, 1, 0),
-(19, 'alex.martinez', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.martinez@gmail.com', 'Alex', 'Martinez', 'Alex Martinez', '403-730-0019', 'https://images.petshop.local/users/019.webp', 'CUSTOMER', 'CUSTOMER', 2, 5, 1, 0),
-(20, 'alex.anderson', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.anderson@gmail.com', 'Alex', 'Anderson', 'Alex Anderson', '403-730-0020', 'https://images.petshop.local/users/020.webp', 'CUSTOMER', 'CUSTOMER', 3, 12, 1, 0),
-(21, 'alex.taylor', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.taylor@gmail.com', 'Alex', 'Taylor', 'Alex Taylor', '403-730-0021', 'https://images.petshop.local/users/021.webp', 'CUSTOMER', 'CUSTOMER', 1, 11, 1, 0),
-(22, 'alex.parker', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.parker@gmail.com', 'Alex', 'Parker', 'Alex Parker', '403-730-0022', 'https://images.petshop.local/users/022.webp', 'CUSTOMER', 'CUSTOMER', 2, 16, 1, 0),
-(23, 'alex.evans', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.evans@gmail.com', 'Alex', 'Evans', 'Alex Evans', '403-730-0023', 'https://images.petshop.local/users/023.webp', 'CUSTOMER', 'CUSTOMER', 3, 36, 1, 0),
-(24, 'alex.scott', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.scott@gmail.com', 'Alex', 'Scott', 'Alex Scott', '403-730-0024', 'https://images.petshop.local/users/024.webp', 'CUSTOMER', 'CUSTOMER', 1, 5, 1, 0),
-(25, 'alex.adams', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.adams@gmail.com', 'Alex', 'Adams', 'Alex Adams', '403-730-0025', 'https://images.petshop.local/users/025.webp', 'CUSTOMER', 'CUSTOMER', 2, 8, 1, 0),
-(26, 'alex.baker', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.baker@gmail.com', 'Alex', 'Baker', 'Alex Baker', '403-730-0026', 'https://images.petshop.local/users/026.webp', 'CUSTOMER', 'CUSTOMER', 3, 29, 1, 0),
-(27, 'alex.hall', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.hall@gmail.com', 'Alex', 'Hall', 'Alex Hall', '403-730-0027', 'https://images.petshop.local/users/027.webp', 'CUSTOMER', 'CUSTOMER', 1, 3, 1, 0),
-(28, 'alex.rivera', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.rivera@gmail.com', 'Alex', 'Rivera', 'Alex Rivera', '403-730-0028', 'https://images.petshop.local/users/028.webp', 'CUSTOMER', 'CUSTOMER', 2, 13, 1, 0),
-(29, 'alex.mitchell', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.mitchell@gmail.com', 'Alex', 'Mitchell', 'Alex Mitchell', '403-730-0029', 'https://images.petshop.local/users/029.webp', 'CUSTOMER', 'CUSTOMER', 3, 30, 1, 0),
-(30, 'alex.collins', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.collins@gmail.com', 'Alex', 'Collins', 'Alex Collins', '403-730-0030', 'https://images.petshop.local/users/030.webp', 'CUSTOMER', 'CUSTOMER', 1, 16, 1, 0),
-(31, 'alex.morris', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.morris@gmail.com', 'Alex', 'Morris', 'Alex Morris', '403-730-0031', 'https://images.petshop.local/users/031.webp', 'CUSTOMER', 'CUSTOMER', 2, 9, 1, 0),
-(32, 'alex.cook', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.cook@gmail.com', 'Alex', 'Cook', 'Alex Cook', '403-730-0032', 'https://images.petshop.local/users/032.webp', 'CUSTOMER', 'CUSTOMER', 3, 19, 1, 0),
-(33, 'alex.bell', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.bell@gmail.com', 'Alex', 'Bell', 'Alex Bell', '403-730-0033', 'https://images.petshop.local/users/033.webp', 'CUSTOMER', 'CUSTOMER', 1, 2, 1, 0),
-(34, 'alex.reed', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.reed@gmail.com', 'Alex', 'Reed', 'Alex Reed', '403-730-0034', 'https://images.petshop.local/users/034.webp', 'CUSTOMER', 'CUSTOMER', 2, 5, 1, 0),
-(35, 'alex.murphy', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.murphy@gmail.com', 'Alex', 'Murphy', 'Alex Murphy', '403-730-0035', 'https://images.petshop.local/users/035.webp', 'CUSTOMER', 'CUSTOMER', 3, 31, 1, 0),
-(36, 'alex.bailey', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.bailey@gmail.com', 'Alex', 'Bailey', 'Alex Bailey', '403-730-0036', 'https://images.petshop.local/users/036.webp', 'CUSTOMER', 'CUSTOMER', 1, 6, 1, 0),
-(37, 'alex.cooper', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.cooper@gmail.com', 'Alex', 'Cooper', 'Alex Cooper', '403-730-0037', 'https://images.petshop.local/users/037.webp', 'CUSTOMER', 'CUSTOMER', 2, 4, 1, 0),
-(38, 'alex.richardson', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.richardson@gmail.com', 'Alex', 'Richardson', 'Alex Richardson', '403-730-0038', 'https://images.petshop.local/users/038.webp', 'CUSTOMER', 'CUSTOMER', 3, 19, 1, 0),
-(39, 'alex.cox', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.cox@gmail.com', 'Alex', 'Cox', 'Alex Cox', '403-730-0039', 'https://images.petshop.local/users/039.webp', 'CUSTOMER', 'CUSTOMER', 1, 4, 1, 0),
-(40, 'alex.howard', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.howard@gmail.com', 'Alex', 'Howard', 'Alex Howard', '403-730-0040', 'https://images.petshop.local/users/040.webp', 'CUSTOMER', 'CUSTOMER', 2, 12, 1, 0),
-(41, 'alex.ward', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.ward@gmail.com', 'Alex', 'Ward', 'Alex Ward', '403-730-0041', 'https://images.petshop.local/users/041.webp', 'CUSTOMER', 'CUSTOMER', 3, 18, 1, 0),
-(42, 'alex.torres', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.torres@gmail.com', 'Alex', 'Torres', 'Alex Torres', '403-730-0042', 'https://images.petshop.local/users/042.webp', 'CUSTOMER', 'CUSTOMER', 1, 10, 1, 0),
-(43, 'alex.peterson', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.peterson@gmail.com', 'Alex', 'Peterson', 'Alex Peterson', '403-730-0043', 'https://images.petshop.local/users/043.webp', 'CUSTOMER', 'CUSTOMER', 2, 6, 1, 0),
-(44, 'alex.gray', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.gray@gmail.com', 'Alex', 'Gray', 'Alex Gray', '403-730-0044', 'https://images.petshop.local/users/044.webp', 'CUSTOMER', 'CUSTOMER', 3, 11, 1, 0),
-(45, 'alex.ramirez', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.ramirez@gmail.com', 'Alex', 'Ramirez', 'Alex Ramirez', '403-730-0045', 'https://images.petshop.local/users/045.webp', 'CUSTOMER', 'CUSTOMER', 1, 5, 1, 0),
-(46, 'alex.james', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.james@gmail.com', 'Alex', 'James', 'Alex James', '403-730-0046', 'https://images.petshop.local/users/046.webp', 'CUSTOMER', 'CUSTOMER', 2, 28, 1, 0),
-(47, 'alex.watson', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.watson@gmail.com', 'Alex', 'Watson', 'Alex Watson', '403-730-0047', 'https://images.petshop.local/users/047.webp', 'CUSTOMER', 'CUSTOMER', 3, 8, 1, 0),
-(48, 'alex.brooks', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.brooks@gmail.com', 'Alex', 'Brooks', 'Alex Brooks', '403-730-0048', 'https://images.petshop.local/users/048.webp', 'CUSTOMER', 'CUSTOMER', 1, 2, 1, 0),
-(49, 'alex.kelly', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.kelly@gmail.com', 'Alex', 'Kelly', 'Alex Kelly', '403-730-0049', 'https://images.petshop.local/users/049.webp', 'CUSTOMER', 'CUSTOMER', 2, 16, 1, 0),
-(50, 'alex.sanders', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.sanders@gmail.com', 'Alex', 'Sanders', 'Alex Sanders', '403-730-0050', 'https://images.petshop.local/users/050.webp', 'CUSTOMER', 'CUSTOMER', 3, 21, 1, 0),
-(51, 'alex.price', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.price@gmail.com', 'Alex', 'Price', 'Alex Price', '403-730-0051', 'https://images.petshop.local/users/051.webp', 'CUSTOMER', 'CUSTOMER', 1, 7, 1, 0),
-(52, 'alex.bennett', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.bennett@gmail.com', 'Alex', 'Bennett', 'Alex Bennett', '403-730-0052', 'https://images.petshop.local/users/052.webp', 'CUSTOMER', 'CUSTOMER', 2, 17, 1, 0),
-(53, 'alex.wood', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.wood@gmail.com', 'Alex', 'Wood', 'Alex Wood', '403-730-0053', 'https://images.petshop.local/users/053.webp', 'CUSTOMER', 'CUSTOMER', 3, 10, 1, 0),
-(54, 'alex.barnes', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.barnes@gmail.com', 'Alex', 'Barnes', 'Alex Barnes', '403-730-0054', 'https://images.petshop.local/users/054.webp', 'CUSTOMER', 'CUSTOMER', 1, 2, 1, 0),
-(55, 'alex.ross', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.ross@gmail.com', 'Alex', 'Ross', 'Alex Ross', '403-730-0055', 'https://images.petshop.local/users/055.webp', 'CUSTOMER', 'CUSTOMER', 2, 7, 1, 0),
-(56, 'alex.henderson', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.henderson@gmail.com', 'Alex', 'Henderson', 'Alex Henderson', '403-730-0056', 'https://images.petshop.local/users/056.webp', 'CUSTOMER', 'CUSTOMER', 3, 15, 1, 0),
-(57, 'alex.coleman', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.coleman@gmail.com', 'Alex', 'Coleman', 'Alex Coleman', '403-730-0057', 'https://images.petshop.local/users/057.webp', 'CUSTOMER', 'CUSTOMER', 1, 2, 1, 0),
-(58, 'alex.jenkins', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.jenkins@gmail.com', 'Alex', 'Jenkins', 'Alex Jenkins', '403-730-0058', 'https://images.petshop.local/users/058.webp', 'CUSTOMER', 'CUSTOMER', 2, 17, 1, 0),
-(59, 'alex.perry', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.perry@gmail.com', 'Alex', 'Perry', 'Alex Perry', '403-730-0059', 'https://images.petshop.local/users/059.webp', 'CUSTOMER', 'CUSTOMER', 3, 15, 1, 0),
-(60, 'alex.powell', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.powell@gmail.com', 'Alex', 'Powell', 'Alex Powell', '403-730-0060', 'https://images.petshop.local/users/060.webp', 'CUSTOMER', 'CUSTOMER', 1, 4, 1, 0),
-(61, 'alex.long', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.long@gmail.com', 'Alex', 'Long', 'Alex Long', '403-730-0061', 'https://images.petshop.local/users/061.webp', 'CUSTOMER', 'CUSTOMER', 2, 13, 1, 0),
-(62, 'alex.patterson', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.patterson@gmail.com', 'Alex', 'Patterson', 'Alex Patterson', '403-730-0062', 'https://images.petshop.local/users/062.webp', 'CUSTOMER', 'CUSTOMER', 3, 26, 1, 0),
-(63, 'alex.hughes', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.hughes@gmail.com', 'Alex', 'Hughes', 'Alex Hughes', '403-730-0063', 'https://images.petshop.local/users/063.webp', 'CUSTOMER', 'CUSTOMER', 1, 5, 1, 0),
-(64, 'alex.flores', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.flores@gmail.com', 'Alex', 'Flores', 'Alex Flores', '403-730-0064', 'https://images.petshop.local/users/064.webp', 'CUSTOMER', 'CUSTOMER', 2, 9, 1, 0),
-(65, 'alex.washington', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'alex.washington@gmail.com', 'Alex', 'Washington', 'Alex Washington', '403-730-0065', 'https://images.petshop.local/users/065.webp', 'CUSTOMER', 'CUSTOMER', 3, 22, 1, 0),
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 (101, 'ai.bot', '$2a$10$mE0D/HrnCuqFeEqMy0NJwuy2jkoRYjQ7GrKcc/7QQ0r2AqnZTvyGq', 'bot@petshop.com', 'AI', 'Bot', 'AI Bot', '000-000-0000', 'https://images.petshop.local/users/bot.webp', 'STAFF', 'CUSTOMER_SERVICE', NULL, 0, 1, 0);
 
 INSERT INTO supplier (supId, supCompany, supContactFirstName, supContactLastName, supEmail, supPhone) VALUES
@@ -1739,124 +1739,124 @@ INSERT INTO message (id, conversationId, senderId, content, attachmentUrl, attac
 (119, 30, 45, 'Order #1030 is the one I meant, and the pet is Kiki.', NULL, NULL, NULL, NULL, '2026-03-02 09:10:00', 1),
 (120, 30, 8, 'Thanks, the account and order are now updated on this conversation.', NULL, NULL, NULL, NULL, '2026-03-02 09:15:00', 0);
 
-INSERT INTO activityLog (logId, userId, storeId, activity, logTimestamp) VALUES
-(1, 1, 1, 'Reviewed store inventory adjustments.', '2026-01-03 08:00:00'),
-(2, 2, 2, 'Approved a purchase transaction at the register.', '2026-01-03 17:00:00'),
-(3, 3, 1, 'Updated a pet availability record.', '2026-01-04 02:00:00'),
-(4, 4, 1, 'Completed a grooming appointment handoff.', '2026-01-04 11:00:00'),
-(5, 5, 1, 'Checked a pending adoption record.', '2026-01-04 20:00:00'),
-(6, 6, 1, 'Reviewed a refund request tied to an original sale.', '2026-01-05 05:00:00'),
-(7, 7, 2, 'Answered a customer support conversation.', '2026-01-05 14:00:00'),
-(8, 8, 2, 'Updated a product detail for the catalogue.', '2026-01-05 23:00:00'),
-(9, 9, 2, 'Reviewed store inventory adjustments.', '2026-01-06 08:00:00'),
-(10, 10, 2, 'Approved a purchase transaction at the register.', '2026-01-06 17:00:00'),
-(11, 11, 3, 'Updated a pet availability record.', '2026-01-07 02:00:00'),
-(12, 12, 3, 'Completed a grooming appointment handoff.', '2026-01-07 11:00:00'),
-(13, 13, 3, 'Checked a pending adoption record.', '2026-01-07 20:00:00'),
-(14, 14, 3, 'Reviewed a refund request tied to an original sale.', '2026-01-08 05:00:00'),
-(15, 1, 1, 'Answered a customer support conversation.', '2026-01-08 14:00:00'),
-(16, 2, 2, 'Updated a product detail for the catalogue.', '2026-01-08 23:00:00'),
-(17, 3, 1, 'Reviewed store inventory adjustments.', '2026-01-09 08:00:00'),
-(18, 4, 1, 'Approved a purchase transaction at the register.', '2026-01-09 17:00:00'),
-(19, 5, 1, 'Updated a pet availability record.', '2026-01-10 02:00:00'),
-(20, 6, 1, 'Completed a grooming appointment handoff.', '2026-01-10 11:00:00'),
-(21, 7, 2, 'Checked a pending adoption record.', '2026-01-10 20:00:00'),
-(22, 8, 2, 'Reviewed a refund request tied to an original sale.', '2026-01-11 05:00:00'),
-(23, 9, 2, 'Answered a customer support conversation.', '2026-01-11 14:00:00'),
-(24, 10, 2, 'Updated a product detail for the catalogue.', '2026-01-11 23:00:00'),
-(25, 11, 3, 'Reviewed store inventory adjustments.', '2026-01-12 08:00:00'),
-(26, 12, 3, 'Approved a purchase transaction at the register.', '2026-01-12 17:00:00'),
-(27, 13, 3, 'Updated a pet availability record.', '2026-01-13 02:00:00'),
-(28, 14, 3, 'Completed a grooming appointment handoff.', '2026-01-13 11:00:00'),
-(29, 1, 1, 'Checked a pending adoption record.', '2026-01-13 20:00:00'),
-(30, 2, 2, 'Reviewed a refund request tied to an original sale.', '2026-01-14 05:00:00'),
-(31, 3, 1, 'Answered a customer support conversation.', '2026-01-14 14:00:00'),
-(32, 4, 1, 'Updated a product detail for the catalogue.', '2026-01-14 23:00:00'),
-(33, 5, 1, 'Reviewed store inventory adjustments.', '2026-01-15 08:00:00'),
-(34, 6, 1, 'Approved a purchase transaction at the register.', '2026-01-15 17:00:00'),
-(35, 7, 2, 'Updated a pet availability record.', '2026-01-16 02:00:00'),
-(36, 8, 2, 'Completed a grooming appointment handoff.', '2026-01-16 11:00:00'),
-(37, 9, 2, 'Checked a pending adoption record.', '2026-01-16 20:00:00'),
-(38, 10, 2, 'Reviewed a refund request tied to an original sale.', '2026-01-17 05:00:00'),
-(39, 11, 3, 'Answered a customer support conversation.', '2026-01-17 14:00:00'),
-(40, 12, 3, 'Updated a product detail for the catalogue.', '2026-01-17 23:00:00'),
-(41, 13, 3, 'Reviewed store inventory adjustments.', '2026-01-18 08:00:00'),
-(42, 14, 3, 'Approved a purchase transaction at the register.', '2026-01-18 17:00:00'),
-(43, 1, 1, 'Updated a pet availability record.', '2026-01-19 02:00:00'),
-(44, 2, 2, 'Completed a grooming appointment handoff.', '2026-01-19 11:00:00'),
-(45, 3, 1, 'Checked a pending adoption record.', '2026-01-19 20:00:00'),
-(46, 4, 1, 'Reviewed a refund request tied to an original sale.', '2026-01-20 05:00:00'),
-(47, 5, 1, 'Answered a customer support conversation.', '2026-01-20 14:00:00'),
-(48, 6, 1, 'Updated a product detail for the catalogue.', '2026-01-20 23:00:00'),
-(49, 7, 2, 'Reviewed store inventory adjustments.', '2026-01-21 08:00:00'),
-(50, 8, 2, 'Approved a purchase transaction at the register.', '2026-01-21 17:00:00'),
-(51, 9, 2, 'Updated a pet availability record.', '2026-01-22 02:00:00'),
-(52, 10, 2, 'Completed a grooming appointment handoff.', '2026-01-22 11:00:00'),
-(53, 11, 3, 'Checked a pending adoption record.', '2026-01-22 20:00:00'),
-(54, 12, 3, 'Reviewed a refund request tied to an original sale.', '2026-01-23 05:00:00'),
-(55, 13, 3, 'Answered a customer support conversation.', '2026-01-23 14:00:00'),
-(56, 14, 3, 'Updated a product detail for the catalogue.', '2026-01-23 23:00:00'),
-(57, 1, 1, 'Reviewed store inventory adjustments.', '2026-01-24 08:00:00'),
-(58, 2, 2, 'Approved a purchase transaction at the register.', '2026-01-24 17:00:00'),
-(59, 3, 1, 'Updated a pet availability record.', '2026-01-25 02:00:00'),
-(60, 4, 1, 'Completed a grooming appointment handoff.', '2026-01-25 11:00:00'),
-(61, 5, 1, 'Checked a pending adoption record.', '2026-01-25 20:00:00'),
-(62, 6, 1, 'Reviewed a refund request tied to an original sale.', '2026-01-26 05:00:00'),
-(63, 7, 2, 'Answered a customer support conversation.', '2026-01-26 14:00:00'),
-(64, 8, 2, 'Updated a product detail for the catalogue.', '2026-01-26 23:00:00'),
-(65, 9, 2, 'Reviewed store inventory adjustments.', '2026-01-27 08:00:00'),
-(66, 10, 2, 'Approved a purchase transaction at the register.', '2026-01-27 17:00:00'),
-(67, 11, 3, 'Updated a pet availability record.', '2026-01-28 02:00:00'),
-(68, 12, 3, 'Completed a grooming appointment handoff.', '2026-01-28 11:00:00'),
-(69, 13, 3, 'Checked a pending adoption record.', '2026-01-28 20:00:00'),
-(70, 14, 3, 'Reviewed a refund request tied to an original sale.', '2026-01-29 05:00:00'),
-(71, 1, 1, 'Answered a customer support conversation.', '2026-01-29 14:00:00'),
-(72, 2, 2, 'Updated a product detail for the catalogue.', '2026-01-29 23:00:00'),
-(73, 3, 1, 'Reviewed store inventory adjustments.', '2026-01-30 08:00:00'),
-(74, 4, 1, 'Approved a purchase transaction at the register.', '2026-01-30 17:00:00'),
-(75, 5, 1, 'Updated a pet availability record.', '2026-01-31 02:00:00'),
-(76, 6, 1, 'Completed a grooming appointment handoff.', '2026-01-31 11:00:00'),
-(77, 7, 2, 'Checked a pending adoption record.', '2026-01-31 20:00:00'),
-(78, 8, 2, 'Reviewed a refund request tied to an original sale.', '2026-02-01 05:00:00'),
-(79, 9, 2, 'Answered a customer support conversation.', '2026-02-01 14:00:00'),
-(80, 10, 2, 'Updated a product detail for the catalogue.', '2026-02-01 23:00:00'),
-(81, 11, 3, 'Reviewed store inventory adjustments.', '2026-02-02 08:00:00'),
-(82, 12, 3, 'Approved a purchase transaction at the register.', '2026-02-02 17:00:00'),
-(83, 13, 3, 'Updated a pet availability record.', '2026-02-03 02:00:00'),
-(84, 14, 3, 'Completed a grooming appointment handoff.', '2026-02-03 11:00:00'),
-(85, 1, 1, 'Checked a pending adoption record.', '2026-02-03 20:00:00'),
-(86, 2, 2, 'Reviewed a refund request tied to an original sale.', '2026-02-04 05:00:00'),
-(87, 3, 1, 'Answered a customer support conversation.', '2026-02-04 14:00:00'),
-(88, 4, 1, 'Updated a product detail for the catalogue.', '2026-02-04 23:00:00'),
-(89, 5, 1, 'Reviewed store inventory adjustments.', '2026-02-05 08:00:00'),
-(90, 6, 1, 'Approved a purchase transaction at the register.', '2026-02-05 17:00:00'),
-(91, 7, 2, 'Updated a pet availability record.', '2026-02-06 02:00:00'),
-(92, 8, 2, 'Completed a grooming appointment handoff.', '2026-02-06 11:00:00'),
-(93, 9, 2, 'Checked a pending adoption record.', '2026-02-06 20:00:00'),
-(94, 10, 2, 'Reviewed a refund request tied to an original sale.', '2026-02-07 05:00:00'),
-(95, 11, 3, 'Answered a customer support conversation.', '2026-02-07 14:00:00'),
-(96, 12, 3, 'Updated a product detail for the catalogue.', '2026-02-07 23:00:00'),
-(97, 13, 3, 'Reviewed store inventory adjustments.', '2026-02-08 08:00:00'),
-(98, 14, 3, 'Approved a purchase transaction at the register.', '2026-02-08 17:00:00'),
-(99, 1, 1, 'Updated a pet availability record.', '2026-02-09 02:00:00'),
-(100, 2, 2, 'Completed a grooming appointment handoff.', '2026-02-09 11:00:00'),
-(101, 3, 1, 'Checked a pending adoption record.', '2026-02-09 20:00:00'),
-(102, 4, 1, 'Reviewed a refund request tied to an original sale.', '2026-02-10 05:00:00'),
-(103, 5, 1, 'Answered a customer support conversation.', '2026-02-10 14:00:00'),
-(104, 6, 1, 'Updated a product detail for the catalogue.', '2026-02-10 23:00:00'),
-(105, 7, 2, 'Reviewed store inventory adjustments.', '2026-02-11 08:00:00'),
-(106, 8, 2, 'Approved a purchase transaction at the register.', '2026-02-11 17:00:00'),
-(107, 9, 2, 'Updated a pet availability record.', '2026-02-12 02:00:00'),
-(108, 10, 2, 'Completed a grooming appointment handoff.', '2026-02-12 11:00:00'),
-(109, 11, 3, 'Checked a pending adoption record.', '2026-02-12 20:00:00'),
-(110, 12, 3, 'Reviewed a refund request tied to an original sale.', '2026-02-13 05:00:00'),
-(111, 13, 3, 'Answered a customer support conversation.', '2026-02-13 14:00:00'),
-(112, 14, 3, 'Updated a product detail for the catalogue.', '2026-02-13 23:00:00'),
-(113, 1, 1, 'Reviewed store inventory adjustments.', '2026-02-14 08:00:00'),
-(114, 2, 2, 'Approved a purchase transaction at the register.', '2026-02-14 17:00:00'),
-(115, 3, 1, 'Updated a pet availability record.', '2026-02-15 02:00:00'),
-(116, 4, 1, 'Completed a grooming appointment handoff.', '2026-02-15 11:00:00'),
-(117, 5, 1, 'Checked a pending adoption record.', '2026-02-15 20:00:00'),
-(118, 6, 1, 'Reviewed a refund request tied to an original sale.', '2026-02-16 05:00:00'),
-(119, 7, 2, 'Answered a customer support conversation.', '2026-02-16 14:00:00'),
-(120, 8, 2, 'Updated a product detail for the catalogue.', '2026-02-16 23:00:00');
+INSERT INTO activityLog (logId, userId, storeId, usernameSnapshot, fullNameSnapshot, roleSnapshot, storeNameSnapshot, activity, logTimestamp) VALUES
+(1, 1, 1, 'admin', 'Admin User', 'ADMIN', 'Downtown Branch', 'Reviewed store inventory adjustments.', '2026-01-03 08:00:00'),
+(2, 2, 2, 'morgan.lee', 'Morgan Lee', 'ADMIN', 'North Branch', 'Approved a purchase transaction at the register.', '2026-01-03 17:00:00'),
+(3, 3, 1, 'staff', 'Staff User', 'STAFF', 'Downtown Branch', 'Updated a pet availability record.', '2026-01-04 02:00:00'),
+(4, 4, 1, 'sara.smith', 'Sara Smith', 'STAFF', 'Downtown Branch', 'Completed a grooming appointment handoff.', '2026-01-04 11:00:00'),
+(5, 5, 1, 'david.brown', 'David Brown', 'STAFF', 'Downtown Branch', 'Checked a pending adoption record.', '2026-01-04 20:00:00'),
+(6, 6, 1, 'priya.patel', 'Priya Patel', 'STAFF', 'Downtown Branch', 'Reviewed a refund request tied to an original sale.', '2026-01-05 05:00:00'),
+(7, 7, 2, 'michael.johnson', 'Michael Johnson', 'STAFF', 'North Branch', 'Answered a customer support conversation.', '2026-01-05 14:00:00'),
+(8, 8, 2, 'emma.davis', 'Emma Davis', 'STAFF', 'North Branch', 'Updated a product detail for the catalogue.', '2026-01-05 23:00:00'),
+(9, 9, 2, 'lucas.turner', 'Lucas Turner', 'STAFF', 'North Branch', 'Reviewed store inventory adjustments.', '2026-01-06 08:00:00'),
+(10, 10, 2, 'nina.green', 'Nina Green', 'STAFF', 'North Branch', 'Approved a purchase transaction at the register.', '2026-01-06 17:00:00'),
+(11, 11, 3, 'lisa.williams', 'Lisa Williams', 'STAFF', 'West Side Store', 'Updated a pet availability record.', '2026-01-07 02:00:00'),
+(12, 12, 3, 'daniel.moore', 'Daniel Moore', 'STAFF', 'West Side Store', 'Completed a grooming appointment handoff.', '2026-01-07 11:00:00'),
+(13, 13, 3, 'chloe.martin', 'Chloe Martin', 'STAFF', 'West Side Store', 'Checked a pending adoption record.', '2026-01-07 20:00:00'),
+(14, 14, 3, 'owen.baker', 'Owen Baker', 'STAFF', 'West Side Store', 'Reviewed a refund request tied to an original sale.', '2026-01-08 05:00:00'),
+(15, 1, 1, 'admin', 'Admin User', 'ADMIN', 'Downtown Branch', 'Answered a customer support conversation.', '2026-01-08 14:00:00'),
+(16, 2, 2, 'morgan.lee', 'Morgan Lee', 'ADMIN', 'North Branch', 'Updated a product detail for the catalogue.', '2026-01-08 23:00:00'),
+(17, 3, 1, 'staff', 'Staff User', 'STAFF', 'Downtown Branch', 'Reviewed store inventory adjustments.', '2026-01-09 08:00:00'),
+(18, 4, 1, 'sara.smith', 'Sara Smith', 'STAFF', 'Downtown Branch', 'Approved a purchase transaction at the register.', '2026-01-09 17:00:00'),
+(19, 5, 1, 'david.brown', 'David Brown', 'STAFF', 'Downtown Branch', 'Updated a pet availability record.', '2026-01-10 02:00:00'),
+(20, 6, 1, 'priya.patel', 'Priya Patel', 'STAFF', 'Downtown Branch', 'Completed a grooming appointment handoff.', '2026-01-10 11:00:00'),
+(21, 7, 2, 'michael.johnson', 'Michael Johnson', 'STAFF', 'North Branch', 'Checked a pending adoption record.', '2026-01-10 20:00:00'),
+(22, 8, 2, 'emma.davis', 'Emma Davis', 'STAFF', 'North Branch', 'Reviewed a refund request tied to an original sale.', '2026-01-11 05:00:00'),
+(23, 9, 2, 'lucas.turner', 'Lucas Turner', 'STAFF', 'North Branch', 'Answered a customer support conversation.', '2026-01-11 14:00:00'),
+(24, 10, 2, 'nina.green', 'Nina Green', 'STAFF', 'North Branch', 'Updated a product detail for the catalogue.', '2026-01-11 23:00:00'),
+(25, 11, 3, 'lisa.williams', 'Lisa Williams', 'STAFF', 'West Side Store', 'Reviewed store inventory adjustments.', '2026-01-12 08:00:00'),
+(26, 12, 3, 'daniel.moore', 'Daniel Moore', 'STAFF', 'West Side Store', 'Approved a purchase transaction at the register.', '2026-01-12 17:00:00'),
+(27, 13, 3, 'chloe.martin', 'Chloe Martin', 'STAFF', 'West Side Store', 'Updated a pet availability record.', '2026-01-13 02:00:00'),
+(28, 14, 3, 'owen.baker', 'Owen Baker', 'STAFF', 'West Side Store', 'Completed a grooming appointment handoff.', '2026-01-13 11:00:00'),
+(29, 1, 1, 'admin', 'Admin User', 'ADMIN', 'Downtown Branch', 'Checked a pending adoption record.', '2026-01-13 20:00:00'),
+(30, 2, 2, 'morgan.lee', 'Morgan Lee', 'ADMIN', 'North Branch', 'Reviewed a refund request tied to an original sale.', '2026-01-14 05:00:00'),
+(31, 3, 1, 'staff', 'Staff User', 'STAFF', 'Downtown Branch', 'Answered a customer support conversation.', '2026-01-14 14:00:00'),
+(32, 4, 1, 'sara.smith', 'Sara Smith', 'STAFF', 'Downtown Branch', 'Updated a product detail for the catalogue.', '2026-01-14 23:00:00'),
+(33, 5, 1, 'david.brown', 'David Brown', 'STAFF', 'Downtown Branch', 'Reviewed store inventory adjustments.', '2026-01-15 08:00:00'),
+(34, 6, 1, 'priya.patel', 'Priya Patel', 'STAFF', 'Downtown Branch', 'Approved a purchase transaction at the register.', '2026-01-15 17:00:00'),
+(35, 7, 2, 'michael.johnson', 'Michael Johnson', 'STAFF', 'North Branch', 'Updated a pet availability record.', '2026-01-16 02:00:00'),
+(36, 8, 2, 'emma.davis', 'Emma Davis', 'STAFF', 'North Branch', 'Completed a grooming appointment handoff.', '2026-01-16 11:00:00'),
+(37, 9, 2, 'lucas.turner', 'Lucas Turner', 'STAFF', 'North Branch', 'Checked a pending adoption record.', '2026-01-16 20:00:00'),
+(38, 10, 2, 'nina.green', 'Nina Green', 'STAFF', 'North Branch', 'Reviewed a refund request tied to an original sale.', '2026-01-17 05:00:00'),
+(39, 11, 3, 'lisa.williams', 'Lisa Williams', 'STAFF', 'West Side Store', 'Answered a customer support conversation.', '2026-01-17 14:00:00'),
+(40, 12, 3, 'daniel.moore', 'Daniel Moore', 'STAFF', 'West Side Store', 'Updated a product detail for the catalogue.', '2026-01-17 23:00:00'),
+(41, 13, 3, 'chloe.martin', 'Chloe Martin', 'STAFF', 'West Side Store', 'Reviewed store inventory adjustments.', '2026-01-18 08:00:00'),
+(42, 14, 3, 'owen.baker', 'Owen Baker', 'STAFF', 'West Side Store', 'Approved a purchase transaction at the register.', '2026-01-18 17:00:00'),
+(43, 1, 1, 'admin', 'Admin User', 'ADMIN', 'Downtown Branch', 'Updated a pet availability record.', '2026-01-19 02:00:00'),
+(44, 2, 2, 'morgan.lee', 'Morgan Lee', 'ADMIN', 'North Branch', 'Completed a grooming appointment handoff.', '2026-01-19 11:00:00'),
+(45, 3, 1, 'staff', 'Staff User', 'STAFF', 'Downtown Branch', 'Checked a pending adoption record.', '2026-01-19 20:00:00'),
+(46, 4, 1, 'sara.smith', 'Sara Smith', 'STAFF', 'Downtown Branch', 'Reviewed a refund request tied to an original sale.', '2026-01-20 05:00:00'),
+(47, 5, 1, 'david.brown', 'David Brown', 'STAFF', 'Downtown Branch', 'Answered a customer support conversation.', '2026-01-20 14:00:00'),
+(48, 6, 1, 'priya.patel', 'Priya Patel', 'STAFF', 'Downtown Branch', 'Updated a product detail for the catalogue.', '2026-01-20 23:00:00'),
+(49, 7, 2, 'michael.johnson', 'Michael Johnson', 'STAFF', 'North Branch', 'Reviewed store inventory adjustments.', '2026-01-21 08:00:00'),
+(50, 8, 2, 'emma.davis', 'Emma Davis', 'STAFF', 'North Branch', 'Approved a purchase transaction at the register.', '2026-01-21 17:00:00'),
+(51, 9, 2, 'lucas.turner', 'Lucas Turner', 'STAFF', 'North Branch', 'Updated a pet availability record.', '2026-01-22 02:00:00'),
+(52, 10, 2, 'nina.green', 'Nina Green', 'STAFF', 'North Branch', 'Completed a grooming appointment handoff.', '2026-01-22 11:00:00'),
+(53, 11, 3, 'lisa.williams', 'Lisa Williams', 'STAFF', 'West Side Store', 'Checked a pending adoption record.', '2026-01-22 20:00:00'),
+(54, 12, 3, 'daniel.moore', 'Daniel Moore', 'STAFF', 'West Side Store', 'Reviewed a refund request tied to an original sale.', '2026-01-23 05:00:00'),
+(55, 13, 3, 'chloe.martin', 'Chloe Martin', 'STAFF', 'West Side Store', 'Answered a customer support conversation.', '2026-01-23 14:00:00'),
+(56, 14, 3, 'owen.baker', 'Owen Baker', 'STAFF', 'West Side Store', 'Updated a product detail for the catalogue.', '2026-01-23 23:00:00'),
+(57, 1, 1, 'admin', 'Admin User', 'ADMIN', 'Downtown Branch', 'Reviewed store inventory adjustments.', '2026-01-24 08:00:00'),
+(58, 2, 2, 'morgan.lee', 'Morgan Lee', 'ADMIN', 'North Branch', 'Approved a purchase transaction at the register.', '2026-01-24 17:00:00'),
+(59, 3, 1, 'staff', 'Staff User', 'STAFF', 'Downtown Branch', 'Updated a pet availability record.', '2026-01-25 02:00:00'),
+(60, 4, 1, 'sara.smith', 'Sara Smith', 'STAFF', 'Downtown Branch', 'Completed a grooming appointment handoff.', '2026-01-25 11:00:00'),
+(61, 5, 1, 'david.brown', 'David Brown', 'STAFF', 'Downtown Branch', 'Checked a pending adoption record.', '2026-01-25 20:00:00'),
+(62, 6, 1, 'priya.patel', 'Priya Patel', 'STAFF', 'Downtown Branch', 'Reviewed a refund request tied to an original sale.', '2026-01-26 05:00:00'),
+(63, 7, 2, 'michael.johnson', 'Michael Johnson', 'STAFF', 'North Branch', 'Answered a customer support conversation.', '2026-01-26 14:00:00'),
+(64, 8, 2, 'emma.davis', 'Emma Davis', 'STAFF', 'North Branch', 'Updated a product detail for the catalogue.', '2026-01-26 23:00:00'),
+(65, 9, 2, 'lucas.turner', 'Lucas Turner', 'STAFF', 'North Branch', 'Reviewed store inventory adjustments.', '2026-01-27 08:00:00'),
+(66, 10, 2, 'nina.green', 'Nina Green', 'STAFF', 'North Branch', 'Approved a purchase transaction at the register.', '2026-01-27 17:00:00'),
+(67, 11, 3, 'lisa.williams', 'Lisa Williams', 'STAFF', 'West Side Store', 'Updated a pet availability record.', '2026-01-28 02:00:00'),
+(68, 12, 3, 'daniel.moore', 'Daniel Moore', 'STAFF', 'West Side Store', 'Completed a grooming appointment handoff.', '2026-01-28 11:00:00'),
+(69, 13, 3, 'chloe.martin', 'Chloe Martin', 'STAFF', 'West Side Store', 'Checked a pending adoption record.', '2026-01-28 20:00:00'),
+(70, 14, 3, 'owen.baker', 'Owen Baker', 'STAFF', 'West Side Store', 'Reviewed a refund request tied to an original sale.', '2026-01-29 05:00:00'),
+(71, 1, 1, 'admin', 'Admin User', 'ADMIN', 'Downtown Branch', 'Answered a customer support conversation.', '2026-01-29 14:00:00'),
+(72, 2, 2, 'morgan.lee', 'Morgan Lee', 'ADMIN', 'North Branch', 'Updated a product detail for the catalogue.', '2026-01-29 23:00:00'),
+(73, 3, 1, 'staff', 'Staff User', 'STAFF', 'Downtown Branch', 'Reviewed store inventory adjustments.', '2026-01-30 08:00:00'),
+(74, 4, 1, 'sara.smith', 'Sara Smith', 'STAFF', 'Downtown Branch', 'Approved a purchase transaction at the register.', '2026-01-30 17:00:00'),
+(75, 5, 1, 'david.brown', 'David Brown', 'STAFF', 'Downtown Branch', 'Updated a pet availability record.', '2026-01-31 02:00:00'),
+(76, 6, 1, 'priya.patel', 'Priya Patel', 'STAFF', 'Downtown Branch', 'Completed a grooming appointment handoff.', '2026-01-31 11:00:00'),
+(77, 7, 2, 'michael.johnson', 'Michael Johnson', 'STAFF', 'North Branch', 'Checked a pending adoption record.', '2026-01-31 20:00:00'),
+(78, 8, 2, 'emma.davis', 'Emma Davis', 'STAFF', 'North Branch', 'Reviewed a refund request tied to an original sale.', '2026-02-01 05:00:00'),
+(79, 9, 2, 'lucas.turner', 'Lucas Turner', 'STAFF', 'North Branch', 'Answered a customer support conversation.', '2026-02-01 14:00:00'),
+(80, 10, 2, 'nina.green', 'Nina Green', 'STAFF', 'North Branch', 'Updated a product detail for the catalogue.', '2026-02-01 23:00:00'),
+(81, 11, 3, 'lisa.williams', 'Lisa Williams', 'STAFF', 'West Side Store', 'Reviewed store inventory adjustments.', '2026-02-02 08:00:00'),
+(82, 12, 3, 'daniel.moore', 'Daniel Moore', 'STAFF', 'West Side Store', 'Approved a purchase transaction at the register.', '2026-02-02 17:00:00'),
+(83, 13, 3, 'chloe.martin', 'Chloe Martin', 'STAFF', 'West Side Store', 'Updated a pet availability record.', '2026-02-03 02:00:00'),
+(84, 14, 3, 'owen.baker', 'Owen Baker', 'STAFF', 'West Side Store', 'Completed a grooming appointment handoff.', '2026-02-03 11:00:00'),
+(85, 1, 1, 'admin', 'Admin User', 'ADMIN', 'Downtown Branch', 'Checked a pending adoption record.', '2026-02-03 20:00:00'),
+(86, 2, 2, 'morgan.lee', 'Morgan Lee', 'ADMIN', 'North Branch', 'Reviewed a refund request tied to an original sale.', '2026-02-04 05:00:00'),
+(87, 3, 1, 'staff', 'Staff User', 'STAFF', 'Downtown Branch', 'Answered a customer support conversation.', '2026-02-04 14:00:00'),
+(88, 4, 1, 'sara.smith', 'Sara Smith', 'STAFF', 'Downtown Branch', 'Updated a product detail for the catalogue.', '2026-02-04 23:00:00'),
+(89, 5, 1, 'david.brown', 'David Brown', 'STAFF', 'Downtown Branch', 'Reviewed store inventory adjustments.', '2026-02-05 08:00:00'),
+(90, 6, 1, 'priya.patel', 'Priya Patel', 'STAFF', 'Downtown Branch', 'Approved a purchase transaction at the register.', '2026-02-05 17:00:00'),
+(91, 7, 2, 'michael.johnson', 'Michael Johnson', 'STAFF', 'North Branch', 'Updated a pet availability record.', '2026-02-06 02:00:00'),
+(92, 8, 2, 'emma.davis', 'Emma Davis', 'STAFF', 'North Branch', 'Completed a grooming appointment handoff.', '2026-02-06 11:00:00'),
+(93, 9, 2, 'lucas.turner', 'Lucas Turner', 'STAFF', 'North Branch', 'Checked a pending adoption record.', '2026-02-06 20:00:00'),
+(94, 10, 2, 'nina.green', 'Nina Green', 'STAFF', 'North Branch', 'Reviewed a refund request tied to an original sale.', '2026-02-07 05:00:00'),
+(95, 11, 3, 'lisa.williams', 'Lisa Williams', 'STAFF', 'West Side Store', 'Answered a customer support conversation.', '2026-02-07 14:00:00'),
+(96, 12, 3, 'daniel.moore', 'Daniel Moore', 'STAFF', 'West Side Store', 'Updated a product detail for the catalogue.', '2026-02-07 23:00:00'),
+(97, 13, 3, 'chloe.martin', 'Chloe Martin', 'STAFF', 'West Side Store', 'Reviewed store inventory adjustments.', '2026-02-08 08:00:00'),
+(98, 14, 3, 'owen.baker', 'Owen Baker', 'STAFF', 'West Side Store', 'Approved a purchase transaction at the register.', '2026-02-08 17:00:00'),
+(99, 1, 1, 'admin', 'Admin User', 'ADMIN', 'Downtown Branch', 'Updated a pet availability record.', '2026-02-09 02:00:00'),
+(100, 2, 2, 'morgan.lee', 'Morgan Lee', 'ADMIN', 'North Branch', 'Completed a grooming appointment handoff.', '2026-02-09 11:00:00'),
+(101, 3, 1, 'staff', 'Staff User', 'STAFF', 'Downtown Branch', 'Checked a pending adoption record.', '2026-02-09 20:00:00'),
+(102, 4, 1, 'sara.smith', 'Sara Smith', 'STAFF', 'Downtown Branch', 'Reviewed a refund request tied to an original sale.', '2026-02-10 05:00:00'),
+(103, 5, 1, 'david.brown', 'David Brown', 'STAFF', 'Downtown Branch', 'Answered a customer support conversation.', '2026-02-10 14:00:00'),
+(104, 6, 1, 'priya.patel', 'Priya Patel', 'STAFF', 'Downtown Branch', 'Updated a product detail for the catalogue.', '2026-02-10 23:00:00'),
+(105, 7, 2, 'michael.johnson', 'Michael Johnson', 'STAFF', 'North Branch', 'Reviewed store inventory adjustments.', '2026-02-11 08:00:00'),
+(106, 8, 2, 'emma.davis', 'Emma Davis', 'STAFF', 'North Branch', 'Approved a purchase transaction at the register.', '2026-02-11 17:00:00'),
+(107, 9, 2, 'lucas.turner', 'Lucas Turner', 'STAFF', 'North Branch', 'Updated a pet availability record.', '2026-02-12 02:00:00'),
+(108, 10, 2, 'nina.green', 'Nina Green', 'STAFF', 'North Branch', 'Completed a grooming appointment handoff.', '2026-02-12 11:00:00'),
+(109, 11, 3, 'lisa.williams', 'Lisa Williams', 'STAFF', 'West Side Store', 'Checked a pending adoption record.', '2026-02-12 20:00:00'),
+(110, 12, 3, 'daniel.moore', 'Daniel Moore', 'STAFF', 'West Side Store', 'Reviewed a refund request tied to an original sale.', '2026-02-13 05:00:00'),
+(111, 13, 3, 'chloe.martin', 'Chloe Martin', 'STAFF', 'West Side Store', 'Answered a customer support conversation.', '2026-02-13 14:00:00'),
+(112, 14, 3, 'owen.baker', 'Owen Baker', 'STAFF', 'West Side Store', 'Updated a product detail for the catalogue.', '2026-02-13 23:00:00'),
+(113, 1, 1, 'admin', 'Admin User', 'ADMIN', 'Downtown Branch', 'Reviewed store inventory adjustments.', '2026-02-14 08:00:00'),
+(114, 2, 2, 'morgan.lee', 'Morgan Lee', 'ADMIN', 'North Branch', 'Approved a purchase transaction at the register.', '2026-02-14 17:00:00'),
+(115, 3, 1, 'staff', 'Staff User', 'STAFF', 'Downtown Branch', 'Updated a pet availability record.', '2026-02-15 02:00:00'),
+(116, 4, 1, 'sara.smith', 'Sara Smith', 'STAFF', 'Downtown Branch', 'Completed a grooming appointment handoff.', '2026-02-15 11:00:00'),
+(117, 5, 1, 'david.brown', 'David Brown', 'STAFF', 'Downtown Branch', 'Checked a pending adoption record.', '2026-02-15 20:00:00'),
+(118, 6, 1, 'priya.patel', 'Priya Patel', 'STAFF', 'Downtown Branch', 'Reviewed a refund request tied to an original sale.', '2026-02-16 05:00:00'),
+(119, 7, 2, 'michael.johnson', 'Michael Johnson', 'STAFF', 'North Branch', 'Answered a customer support conversation.', '2026-02-16 14:00:00'),
+(120, 8, 2, 'emma.davis', 'Emma Davis', 'STAFF', 'North Branch', 'Updated a product detail for the catalogue.', '2026-02-16 23:00:00');